Would give zero star if I could Would give zero star if I could. Apparently they dont credit your account or refund it " since the restaurant started making your orders". Worst possible service I've ever received and all their representatives would say is we cant credit it cause it's being made. Lmao never again. Should have done ubereats instead smh 😕. Delivery.com is a total scam!!!

Outstanding delivery service! We tried delivery.com last weekend for the first time. Our experience was so positive due to our awesome delivery driver, Cathi! We live deep in a snowy/icy canyon in the Rockies so the drive is a tricky one. Cathi arrived when expected and was a ray of sunshine - so pleasant, upbeat, friendly and professional. She’s a true Rockstar and such a great representative for delivery.com. High five to Cathi! Because of our outstanding experience we’ll be using delivery.com exclusively from this point forward. (Hopefully we’ll get Cathi again!)

Thanks, but NO THANKS! I just called my favorite Chinese restaurant, & they INSISTED I use delivery.com.... what a CROCK! Just the set up process is such a joke, & time consuming!! This particular restaurant used to be so awesome for delivery, that they’d be there before you’d hang up your phone, I swear.... now, all I could see for reviews, is how awful & COLD their food is, & how slow & expensive the delivery service is! Up to $20 to deliver dinner?!? Really?!? Only to have someone w/possible COVID breath breathing all over your order?!? No thanks!!!

terrible service terrible service, terrible customer support, terrible infastructure. there is zero reason they need a pickup option for a third-party service called "delivery.com." tried to fix my order but FAQ says to contact merchant yet merchant can't do anything since it's ordered through a third party service.

DO NOT USE THIS SERVICE I was trying to send food to someone in the hospital. I placed the order an hour before the restaurant closed. The order was taken and I was charged immediately. The first delivery driver canceled and they could not find anyone else to make the delivery before the place closed. Rather than reach out to me, I had to call them to find this out. I asked to speak to a supervisor and was told one would call me back within twenty four hours. It has now been over a week. To make matter worse, I later received an email claiming that they didn't complete the order because the restaurant closed early, which is clearly a lie.