If I could leave no stars I definitely… If I could leave no stars I definitely would. Placed my order at 530 pm, had to call at 7 pm because I had never gotten a confirmation email. Finally got my confirmation email, had to call at almost 9 pm because I still had not revieved food. They then proceed to fell me oh sorry your order has been cancelled but only because I called to check what was going on. Terrible service.

terrible service terrible service, terrible customer support, terrible infastructure. there is zero reason they need a pickup option for a third-party service called "delivery.com." tried to fix my order but FAQ says to contact merchant yet merchant can't do anything since it's ordered through a third party service.

Outstanding delivery service! We tried delivery.com last weekend for the first time. Our experience was so positive due to our awesome delivery driver, Cathi! We live deep in a snowy/icy canyon in the Rockies so the drive is a tricky one. Cathi arrived when expected and was a ray of sunshine - so pleasant, upbeat, friendly and professional. She’s a true Rockstar and such a great representative for delivery.com. High five to Cathi! Because of our outstanding experience we’ll be using delivery.com exclusively from this point forward. (Hopefully we’ll get Cathi again!)

Thanks, but NO THANKS! I just called my favorite Chinese restaurant, & they INSISTED I use delivery.com.... what a CROCK! Just the set up process is such a joke, & time consuming!! This particular restaurant used to be so awesome for delivery, that they’d be there before you’d hang up your phone, I swear.... now, all I could see for reviews, is how awful & COLD their food is, & how slow & expensive the delivery service is! Up to $20 to deliver dinner?!? Really?!? Only to have someone w/possible COVID breath breathing all over your order?!? No thanks!!!

missing items, horrific customer service, no attempt to correct it missing items, wrong items, staying in hotel requested plates and silverware only 2 forks no plates went on chat with customer service, useless! did not address or look into anything said they couldn't bring me items missing and would decide in 24-48 hours if i would get a refund for missing items?? I didnt want refund i wanted food i ordered!!! worst customer service ever from tawfeeeq! rude and sarcastic