J Harris
GBBad customer service and shipping … Oh how I wish I had read the reviews are well before ordering. It has now been 2 wks and I still do not have the vitamins. Just got a tracking 12/20 after sending two email 12/9 order day.As others have said, it does no good to contact them. Still waiting to even see UPSP delivery. I order vitamins because I need them not just for the fun it. I will never order from this company again going forward.
Adrian
ESThey delivered...after 3.5 months Update: I received the goods in the end, it took 3.5 months from order, but the goods are as expected. The communications from the company did seem very scammy, but the correct genuine items were delivered! Changed my review from 1 star to 3 stars =) -- Previous review: Kept sending links to post tracking but the links never indicated a parcel was on its way. It’s been 3 months now and my credit card won’t open a dispute because too much time has elapsed. They keep you talking until the time expires.
Erik
GBTerrible Ordered some vitamins 4 weeks ago (Oct 6) Got an email saying they would ship in 4-7 days. Never came. Emailed "Customer Service" and they told me to expect a tracking number soon. Never came. Called "Customer Service" a few days later and she said the order has not even been shipped yet - still waiting to receive the vitamins from the manufacturer. So here we are 4 weeks later and still nothing. These guys are the worst. Based on all the other terrible reviews, it's obvious this is just how they operate. I wish I had checked up on them earlier.
Tahalia
TCBogus tracking links Didn't think to research reviews before I ordered. My experience is similar to everyone elses. Made an order 5 days ago, they sent a confirmation email with a tracking number which says...nothing useful...I emailed them that the tracking link does not work and after two emails they responded with a status and a USPS number...clicked the link and this is the message.... "The Postal Service could not locate the tracking information for your request. Please verify your tracking number and try again later." Will try again later
Debbie Shapiro
GBActual shipping took much longer than expected Website indicates that most orders will be received by me within 5 - 7 business days. However, today would be 9 business days since I placed my order and they tell me my product only shipped this morning, which means I won't receive it now until at least Saturday or Monday... Could be 11 business days by then. Website currently only shows a generic status on my order about "Will ship in 4 - 7 days". I am told I can expect a tracking number tomorrow. I had to contact them to get the status that it shipped today. I am a bit wary of this merchant.