As far as I’m concerned this company is… As far as I’m concerned this company is nothing more than a another Internet scam. They took my money they fail to deliver they can’t be trusted. It’s been over three weeks since I placed my order you can’t get a hold of them I suggest you avoid them. If there’s a problem on their end they don’t bother to contact you.

I became a customer of Shutterfly by… I became a customer of Shutterfly by default when Kodak went out of business some years ago. At first their promotions were fair and 50% off actually meant 50% off. No longer - it's 50% off parts of an order not the entire project. If you are not a US customer, delivery is not free and can be quite expensive. The company is not really responsive to inquiries about "discounts" that are meant to induce customers to purchase, but are effectively less than they advertise. I have made a number of costly photo books with Shutterfly and I am increasingly unhappy with the experience. There are other less expensive providers - I am searching them out and suggest others do the same.

SCAM COMPANY!! SCAM COMPANy!!! I placed 2 orders the same day over a month ago going to separate addresses, both said they shipped after I ordered, but neither order has been received. Tracking link says there isn’t anything . They don’t answer the phone except with voice mail, they don’t respond to emails as they say. I would leave NO stars if that was an option.

Waiting too long for order to be processed I placed and order and 4 days later according to the lady that answered the phone it is still being processed but no explanation on what is taking so long. I tried to answer but she hung up the phone before the words left my mouth (that was rude). I guess I'll wait until Monday to see if they have some kind of status on the order and if not I'll have to call my bank and ask them not to make the payment.

DON'T BE FOOLED BY SAVING A DOLLAR OR… DON'T BE FOOLED BY SAVING A DOLLAR OR TWO. HORRIBLE CUSTOMER SERVICE, VERY VULGAR AND A 1990 WEBSITE CHECKOUT SYSTEM WHICH SHOULD HAVE BEEN A RED FLAG TO ME. OWNERS ARE UNPROFESSIONAL. I CANCELLED ALL THE ORDERS AND WILL NEVER BUY ANYTHING FROM THAT CREEP