Don’t even bother Don’t even bother. I order was NOTHING like the coat pictured. Took over six weeks to arrive. Refused a refund. Can’t even speak to customer service. All over email. Scammed.

Happy and surprised My order was a little delayed though their customer service rep was great. When my chair arrived, it was fantastic. They followed up on my order and even gave me some credit. I wasn't expecting that.

Took WAY too long to ship (30 days) Took WAY too long to ship (30 days). Not much response from customer service until I found one of the execs on Linked In. The shipping team put Bavarian pretzels at the bottom of the box and they were pretty much trashed when the box arrived. I’ve asked what can be done about it and have not received a reply. Considering cancellation of my membership.

Products are unreal and I save… Products are unreal and I save tremendous amounts of money AND TIME using The Essential. I buy >50% of my housewares from The Essential.

Excellent products Excellent products - sourced and sold ethically at often unbeatable prices. Overall I find The Essential has dramatically helped the way I manage my household!