Never received the order Never received the order. Months & months later after emailing them multiple times, they changed the status to shipped and then removed the order from the website so it’s no longer found.

Worst customer experience! If I could rate it minus star, I would. I placed an order on 8 November 2023 and was promptly asked to pay, which I did. Since then, I have not received any products. I have requested a full refund, to which my emails go unanswered. My registered letter was also not picked up and thus returned to me. This is by far the worst customer experience I have ever had. Any company should listen to their customer feedback and take it seriously. There is a red flag that so many people have had the same experience. I'm extremely dissatisfied - would not recommend - will not use then again. Just shameful.

Order never received Order never received. Similar situation to what I am reading. Ordered Nov. I was sent a payment link dec. Paid immediately. Nothing december. Wrote an email reminder. No response, no goods to date. I really can't be bothered to take further for the sake of approx CHF 70. My time is far too precious. Would just warn to avoid at all cost.

A simple order of some regular and… A simple order of some regular and always available products took 2 months and several reminders from my side to be processed. Never again And after your reply: I immediately ask you to remove my name from your reply. You do not have permission to publish my name.

Caveat Emptor I have just (20/3/24) taken delivery of the final items of an order placed on 28/6/2023 i.e. nearlly nine months ago. The oher items were delivered on 6/3/24. I leave readers to draw their own conclusions.