order not delivered We placed an order over one month ago and have not received our merchandise yet. The amount owed was charged to our credit card. The English Grocer has not been answering several e mails requesting an update. They do not answer the telephone number listed on their website.

Potentially a great company once well established I ordered some Bacon and crumpets at te beginning of January. Paid full by credit card for the order. Was supposed to receive the order January 23rd. Tried to contact them via email and phone and through there AI bot on ther site. Got a brief response saying they experienced a split to there orders from UK and they will pick my order soon. Max gave me a full refund on request and has offered to complete the order ASAP and get cash payment on receipt of the goods. I hope this can work as its a great concept, i guess everyone experiences teething troubles so im going to give him a chance.

Excellent service and at a price I'm… Excellent service and at a price I'm happy with. Also found The English Grocer is cheaper than using Britstore or British Corner Shop - the main difference arises from customs charges - I've been routinely charged ~ CHF 70 for nothing except box opening and inspection. Also please note, these two companies won't ship meat pies and cheeses whereas The English Grocer will.

Great service Great service Two orders so far. The first for Christmas was delayed but delivered in time for the festivities with a very kind gesture. The second order of delicious fresh sausages was delivered within 2 weeks. Any emails regarding the orders were dealt with in a prompt and friendly manner. Deliveries made with a smile and kind word.

Paid for my food delivery in November! Paid for my food delivery in November! Received a small partial delivery before Christmas but no re fund for the remaining undelivered items. My credit card company is trying to recover my money from them! Total Scam.