The English Grocer

The English Grocer, Maxwell's Foods 48 Route des Acacias, 1227, Geneva, Switzerland
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2.40
Based on 20 Reviews

5

15.00%

4

20.00%

3

10.00%

2

0.00%

1

55.00%
About The English Grocer

We import and deliver your groceries from England to your door in Switzerland. Shop our massive selection from M&S, Waitrose, Iceland and more! We use our own refrigerated and frozen delivery vehicles to deliver your orders nationwide. Delivery is FREE in most cases.

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Horia Popa
CH

Shipping delays The seller answers emails with delay, he promised a new delivery date but nothing happened. I have ordered from this seller before with no problem and I do not understand why the quality of the service degraded since the last time I have ordered. UPDATE: looks like the order has been shipped. I don't have an issue with delays, it is a widespread problem these days but I think the seller can improve the communication with clients: reply faster to e-mails and give more realistic timelines for the delivery. If it is all good with the order I would order from this seller again.

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NJN
CH

Order never received Order never received. Similar situation to what I am reading. Ordered Nov. I was sent a payment link dec. Paid immediately. Nothing december. Wrote an email reminder. No response, no goods to date. I really can't be bothered to take further for the sake of approx CHF 70. My time is far too precious. Would just warn to avoid at all cost.

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TO Eifler
GB

Great delivery service via UPS to Texas… Great delivery service via UPS to Texas took 1 week from the time I ordered. Great to have the taste of home with scones, shreddies and proper tea. Tea time tonight!

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David Wright
CH

Delayed delivery Made an order end February, paid 9th March. Stopped receiving any updates after this. I asked for an update on the 15th, 22nd and eventually asked for a refund on 24th due to no responses. Update- I did receive my order and there was a problem with my requests for updates being spam filtered. I didn’t love the service or delivery times, but there were mitigating circumstances.

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Chris Martin
CH

Caveat Emptor I have just (20/3/24) taken delivery of the final items of an order placed on 28/6/2023 i.e. nearlly nine months ago. The oher items were delivered on 6/3/24. I leave readers to draw their own conclusions.

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