FS
GBGreat Brunch Ordered caviar, smoked salmon and spanish chorizo for Mother’s day brunch. Everything arrived chilled, fresh and ready to be enjoyed. Splurged with the caviar, ordering the Beluga which was exceptional. Also ordered the small French toasts instead of the bilini's, and everyone seemed to prefer them over the bilini's. Another great brunch from Bemka. Have orderd before and will do so again.
Phong
GBExcellent service Excellent service. I ordered Ibérico secreto for Xmas dinner and paid overnight shipping. It didn't arrive until 5 days later due FedEx issues. I called and told them. They apologized (not their fault) and sent another shipment to me overnight immediately for NYE withoutquestion. It arrived as expected. Hoping to enjoy tonight with family.
leslie
GBProduct arrived late Product arrived late. I contacted the company and they never responded. Being it is something that should be refrigerated, I chose trash the product since I wasn't able to find out if it would be safe to eat. Really disappointed.
Michel
GBExcellent Experience All Around My husband loves caviar so I purchased three jars from your site. He now knows the taste difference between beluga and lump fish caviar. Finding what I wanted was easy on your webpage (your descriptions helped in my decision-making), and you offer a better price for blinis than other online stores. The caviar arrived on time, well packaged and chilled. We are very satisfied with the experience.
George
GBAny customer experience is created by… Any customer experience is created by the people. Nelly was really wonderful, went above and beyond. When everything goes well, its not noticable. When there's an issue is when you can really tell a good company from a great one. FedEx let us both down but Nelly made it right and had incredible communication!