Good quality and friendly staff The children’s costumes were perfect, I couldn’t believe the quality and the delivery was fast too. I was unsure on sizing but was assisted on chat and the lady was so helpful. Will definitely be ordering again for halloween!

Bad customer service Paid for next day delivery and it turns up 4 days late, customer service seems to be nonexistent as I emailed them and got no reply. Received a reply this morning from their Facebook page telling me to send an email to sort it which I already did and had no response. Won’t be ordering from here again.

Came quick and great value Needed a wig for a character, came as described and super quick (quicker than expected). For the price it was great value.

Great product, bad customer service, crappy tracking app. Website was easy to use and order from. Product came on time and as described. Lost a star due to having to use a 3rd party app to track package. I thought the package was going to be late as the app had the status as "order received not shipped" io until I got the "delivered" notification. Also when I messaged, called and tried to use the web chat I got no response from FHS!😡

Bought costumes for Xmas Bought costumes for Xmas, competitive price, delivered on time and a good quality. Have just received another costume for a kids birthday, same good service. Will be looking out for kids Easter costumes.