Used to Be Okay, But Now Avoid Them I ordered with them in the past but can't recommend them any longer. They sent the wrong color of product and customer service won't reply via email, website form or chat over the course of weeks, and they haven't gotten back to me about a return after a week of using their return process. Sadly, I suggest avoiding them.

Great quality, good value After looking at and trying and being unhappy with a lot of other bath mats, we were surprised at the quality of the ones from this company. They shed much less dust and fibers compared with other manufacturers' mats, stay in place and feel good. We wish other companies were as focused on quality and good value as this one.

Great products Beautiful, well-made bathroom rugs, and sent in a timely manner. This is the third order I have gotten from Live Grund, and I highly recommend their rugs and towels.

Ordering Towels, Round one I'm excited about trying out these towels as I have a hard time keep bath towels soft. During the ordering process I mistakenly only ordered two bath towels instead of four. The picture shows a set of bath, hand and face towels so think I got a bit confused! We use two towels a week so I like to have four altogether. The shipment took over two weeks but it was during the holidays. I'm looking forward to trying out the towels and have ordered two more bath and two hand towels.

I would like to amend my recent review of my experience with GrundAmerica. I had come across my interpretation of a No Return Policy. I was wrong & I would now like to correct my mistake. Would have liked to return the item but discovered that Grund has a “No Return” policy. This was never indicated in their advertising or when I was putting in the order. I’ve never come across this with any Company that I’ve ever dealt with. Consequently, no matter how much I like what they have to offer, I’ll never do business with Grund again.