Extremely poor customer service Extremely poor customer service. I purchased a bathrobe for my partner as a Christmas gift, and ordered it early to ensure it would arrive on time for Christmas. My partner opened the gift containing the bathrobe on Christmas Day, and it turns out the robe is too large for her. I asked to return it, but was refused because it did not fall within the 30-day return period. Even though I explained the reason for the delay (my partner could not open the gift until Christmas), and noted the bathrobe was unused and unworn, Lisa Hill at Grund refused to assist me and was rude in the process. Clearly, Grund cares about profits and not customer satisfaction.

Exceptional!!! Best of the Best Organic Products and Customer Service beyond words!!! Best of the Best!!! Highly recommended!! Best quality organic products ever! So well made, and so durable, feels so wonderful, nothing can compare to Grund Organics products! I tried and love them all, and highly recommend this outstanding company and all their products!! Extraordinary shining example to the world of greatness, quality, graciousness, excellence, and kindness!! It's a life changer to have their wonderful organic quality products in our lives! Thank you Grund!

I have made purchases in the past but… I have made purchases in the past but will no longer be purchasing from them. Have been waiting a return slip for over a week. Will be contacting BBB after posting this review.

Great rug I was looking for a larger white rug that is washable and this rug perfectly fits the bill. I loved it so much I bought 2 so I can rotate them. The rugs arrived very quickly and look great.

I absolutely love the Asheville… I absolutely love the Asheville collection of rugs. Nothing else compares! My only slight complaint would be trying to get the two sizes in the same color when I want it. Also, the colors on the website don’t really match reality. I might suggest you post multiple pictures from different angles and maybe even brighter and dimmer light!