Never disappointing ! I've made at least four purchases from Supermarket Italy and have only been happier with each one. The site is easily navigated and has a great variety of products from different countries. The Sicilian lemon jam was wonderful and the Greek olives are being finished by the jar full ! Every single item is carefully wrapped in either a thick layer of bubble wrap or sturdy brown kraft paper. Never any breakage. We get to try new items that we might not have tasted in the past because it's so much fun to shop here.

Great new find for unique grocery experience Fun and interesting extensive selection of grocery items. Stocked up on a variety of sauces, seasonings, pastas. Prices were reasonable. The packaging was hysterical! Everything wrapped extensively...just like my Italian in-laws! Nothings going to break on delivery with this packaging. I have saved the box and wrapping for my son's next move! Fast delivery. All good. Will be a regular shopper there.

Completely sleazy company that lies The company sent products which were 1/3 of the advertised size. Their customer service is abhorrent and I would recommend dealing with any other company but them. I have now engaged in more than 14 emails with them in an attempt to get a refund and returned the other items. They have yet to issue the refund and have just gone around in circles with their BS. There are a lot of companies out there that sell excellent products imported from italy. Supermarket Italy is not one of them they are a scam and to lie to you about their customer service promises as well as sizes of their products. If you buy from them, good luck getting a refund because I haven't had any success thus far.

I ordered for the first time and… I ordered for the first time and checked whether the site is legit; these days you never know if a site isn't a fraudulent front. The reviews on this site were pretty negative, somewhat outdated but at least indicating the store is legit. I risked it as some of the product sounded interesting and were hard to find elsewhere. I was positively impressed - the order arrived 2 days later (I'm in MA) and everything was wrapped nicely maybe even a little much. Everything as described. I am thinking maybe when these guys started out they didn't get everything quite right but learned from things that didn't go well - I am very pleased and will definitely order from them again! (The Italians make such nice things.)

Terrible! Terrible!! Crooks !! Saw their ad on Facebook. Wanted to help small business. Went to their website. Ordered over $50 of their food- nothing outrageous-- all readily available. They had my money in 2 minutes. Next day received an email acknowledging order, but no delivery date. I emailed twice, asking for delivery date. Response was “...maybe in 10 days...” Finally delivery came- packaged very un-professionally. Food was warm. The chunk of speck had white specks under the wrapping. The paper ingredient list was old falling apart paper. Have not eaten any because it may be bad. Never ever again-- these people cheat OLD CRIPPLED LADIES.