Wonderful store. Great Service Writing this review because there are so many bad reviews here. My experience has been nothing but spectacular. Great service all around, sure the 10% first order discount doesn't work when you buy multiples with discount, but they were able to apply it offline after I placed the order. Great communication (1 item out of 25 was out of stock and they offered a replacement or wait 5 days for it be replenished, or a refund). Shipped within 1 day. Arrived within 1 day. Very very well packed. We are happy and will certainly order again.

I ordered green peppercorns I ordered green peppercorns, Jared, it's been a week, nothing! I am pretty sure I got ripped off, stick to other sites. This one sucks!!

I ordered for the first time and… I ordered for the first time and checked whether the site is legit; these days you never know if a site isn't a fraudulent front. The reviews on this site were pretty negative, somewhat outdated but at least indicating the store is legit. I risked it as some of the product sounded interesting and were hard to find elsewhere. I was positively impressed - the order arrived 2 days later (I'm in MA) and everything was wrapped nicely maybe even a little much. Everything as described. I am thinking maybe when these guys started out they didn't get everything quite right but learned from things that didn't go well - I am very pleased and will definitely order from them again! (The Italians make such nice things.)

Never disappointing ! I've made at least four purchases from Supermarket Italy and have only been happier with each one. The site is easily navigated and has a great variety of products from different countries. The Sicilian lemon jam was wonderful and the Greek olives are being finished by the jar full ! Every single item is carefully wrapped in either a thick layer of bubble wrap or sturdy brown kraft paper. Never any breakage. We get to try new items that we might not have tasted in the past because it's so much fun to shop here.

Very unprofessional and poorly managed I placed a large order, received some items that expired beyond the expiration date. Other items were not as described on the website. I tried calling during their posted hours they posted on the website after 9 AM, switched to another number that did not answer after multiple tries. I tried doing the live chat, their instructions say to click on the bubble at the bottom left-hand corner of the page, after many attempts I found the bubble on the right-hand side of the page. Very unprofessional and poorly managed.