I ordered green peppercorns I ordered green peppercorns, Jared, it's been a week, nothing! I am pretty sure I got ripped off, stick to other sites. This one sucks!!

Absolutely zero communication from SMI… Absolutely zero communication from SMI concerning shipping info. I explicitly warned them off using FedEx and strongly encouraged USPS for my order, since I live in a very remote area. They ignored my preference and I only found my purchase three days after they asked me for an opinion on their performance. It was found over a tenth of a mile on the side of a logging road in the Klamath National Forest. It was heat damaged after being suspect to three days of above 90 degree temperatures. SMI promised to make good on their defective product, but they never followed up and have not returned emails, phone calls &tc. Absolutely unprofessional and not worthy of one's trust. Can I possibly give a zero star review? That's what is deserved for my experience.

Completely sleazy company that lies The company sent products which were 1/3 of the advertised size. Their customer service is abhorrent and I would recommend dealing with any other company but them. I have now engaged in more than 14 emails with them in an attempt to get a refund and returned the other items. They have yet to issue the refund and have just gone around in circles with their BS. There are a lot of companies out there that sell excellent products imported from italy. Supermarket Italy is not one of them they are a scam and to lie to you about their customer service promises as well as sizes of their products. If you buy from them, good luck getting a refund because I haven't had any success thus far.

I was a permanent customer I was a permanent customer. Last order they advertised a $50 gift card with the purchase and never received it. I also ordered chocolate on sale and it had a bad taste, black chocolate white colored outside. And actually I waisted around $80 On top of that I texted them and nobody does anything

Never disappointing ! I've made at least four purchases from Supermarket Italy and have only been happier with each one. The site is easily navigated and has a great variety of products from different countries. The Sicilian lemon jam was wonderful and the Greek olives are being finished by the jar full ! Every single item is carefully wrapped in either a thick layer of bubble wrap or sturdy brown kraft paper. Never any breakage. We get to try new items that we might not have tasted in the past because it's so much fun to shop here.