I’ve been a loyal customer I’ve been a loyal customer for about 9 months and only a few hiccups. Sometimes you don’t get what you order, but I always am given notice. The one major flaw was that they forgot to pack my box on one delivery day so I couldn’t get my groceries that week. I almost exclusively shop with Imperfect Foods so that was a big bummer. But I love the selection, especially now with the Misfits Market merge. So many more items!

Website lies about recycling The company website says they collect and recycle the silver liners and freezer packs. They don't. They stopped taking mine about 1 year ago. When I happened to be home and spoke to a delivery driver he said he was a third party vendor, was told not to take anything for recycling and if he did take it then he just threw it in the trash. The website is more than misleading, it flat out lies to the consumer.

I do not recommend Imperfect Foods… I do not recommend Imperfect Foods /Misfit Market. My orders were often messed up, broken items, missing items, damaged stuff. They are also supposed to pick up and recycle their packaging, which they “forget” to pick up. I had to contact customer service many times. They did refund me back but no apology or improvements. I received many boxes, I did like the items offered and the produce. I gave them many chances. Just received my box and a dozen eggs broken with raw egg spilled all over my groceries. Also frozen food never arrived frozen. Always de thawed. They aren’t worth the frustration with almost every delivery.

Problems adding items to my order I have been having problems ordering from imperfect foods since the first of the year (2023). When I try to add produce, the categories are grayed out, so I cannot customize my order. When I tried using the contact us link, the message did not go through because captcha was not working. No idea what is wrong.

They charged me $74 for an order I… They charged me $74 for an order I never placed. I signed up for an account so I could look around, as you can't even see anything until you've given them "payment information". I was considering a subscription, but now I'm feeling scammed.