Website lies about recycling The company website says they collect and recycle the silver liners and freezer packs. They don't. They stopped taking mine about 1 year ago. When I happened to be home and spoke to a delivery driver he said he was a third party vendor, was told not to take anything for recycling and if he did take it then he just threw it in the trash. The website is more than misleading, it flat out lies to the consumer.

Unsatisfactory customer service Decided to try this website to see if I can save some money on my grocery bill. In order to see their products & prices you are REQUIRED to enter all your personal information. I did that and once I reviewed their prices, I immediately cancelled my account and asked to have all my information removed. It has been 8 days. I have filled out forms and nothing. A code to verify my email was supposed to be sent but I have yet to receive it. Funny because I'm corresponding via the e-mail I used to sign up so I cannot see what the issue would be and how I can get my information deleted.

NO way will I give up my info before I see the products/prices I have not used Imperfect Foods because I absolutely will not give credit card info just to get into the site to view the products/prices. That practice in itself tells me that this company has some reason for capturing people's financial information up front. If/when they change the policy I will look at again. Edit based on reply: I understand that you are a subscription service but I need to look at what if offered prior to paying for it and.providing financial information to you. Only a few businesses use this model - essentially billing before anyone even sees the product. Good luck with this. Thee are many places to buy food online where I can see what’s on the store before I commit to pay.

Problems adding items to my order I have been having problems ordering from imperfect foods since the first of the year (2023). When I try to add produce, the categories are grayed out, so I cannot customize my order. When I tried using the contact us link, the message did not go through because captcha was not working. No idea what is wrong.

One star is too good for them One star is too good for them. They deserve zero. Very unprofessional. Never received my delivery but they sure took the money! Just a headache from start to finish Stay away!