Steer clear While this was initially a good service I have had multiple orders not delivered over the past month without any warning. Every single order has contained broken items. Although the customer service will refund this it is such a waste and obviously nothing is being done to improve things. Also a lot of the perishable items (chicken/beef etc) dont have best before dates which is insane.

Website lies about recycling The company website says they collect and recycle the silver liners and freezer packs. They don't. They stopped taking mine about 1 year ago. When I happened to be home and spoke to a delivery driver he said he was a third party vendor, was told not to take anything for recycling and if he did take it then he just threw it in the trash. The website is more than misleading, it flat out lies to the consumer.

I’ve been a loyal customer I’ve been a loyal customer for about 9 months and only a few hiccups. Sometimes you don’t get what you order, but I always am given notice. The one major flaw was that they forgot to pack my box on one delivery day so I couldn’t get my groceries that week. I almost exclusively shop with Imperfect Foods so that was a big bummer. But I love the selection, especially now with the Misfits Market merge. So many more items!

Do not give Imperfect Foods your… Do not give Imperfect Foods your information. I stopped mt subscription. A month and a half later and my subscription was suddenly reactivated yet I was unable to login to skip the week or cancel again. It's been three days and not a single response from support other than a survey asking how my experience with their support system was. They have charged me for and sent me a box I had no interest in receiving.

Contaminated food This company was fantastic until maybe about a month ago. My orders are a day late without warning or communication, the past 3 orders were not correct in the slightest, but my most recent order had a completely opened package of raw chicken that spewed all over my produce, and I STILL haven't heard back from their customer service team. If misfit just acquired them, I doubt they will get any better, as I had nothing but issues with that company prior to them merging. Save your money. You'll have to throw it all out anyway.