Good idea, poor execution My first shipment never arrived due to damage. Second one arrived two days late so the perishables were bad. The boxes are packaged so poorly that essentially all of my produce was smashed to mush. Two glass containers were broken. The pantry items are decent to good, however the Imperfect Foods brand cold brew concentrate is bitter as all hell so avoid that item altogether.

Convenient I've been a subscriber since December and get orders weekly. I've never had an issue! The orders are always exactly what I expected and my usual delivery man is amazing about bringing my box to my third floor apartment. I like the automatically filled cart option too, since sometimes I don't really have a meal plan. Makes shopping so much easier.

One star is too good for them One star is too good for them. They deserve zero. Very unprofessional. Never received my delivery but they sure took the money! Just a headache from start to finish Stay away!

Steer clear While this was initially a good service I have had multiple orders not delivered over the past month without any warning. Every single order has contained broken items. Although the customer service will refund this it is such a waste and obviously nothing is being done to improve things. Also a lot of the perishable items (chicken/beef etc) dont have best before dates which is insane.

Expensive, poor quality food I understand that the food coming is “imperfect”, however rotten produce and small portion sizes with very large price tags make it difficult to support this idea. My order cost $87. A lot of the food was the same brand as what is at my local grocery store, yet I paid much more for worse quality using Imperfect Foods. The idea behind the company is a good one, however paying more for less is not practical in this economy. Unfortunately, several of my items were inedible, and ended up in the trash anyway.