Been a customer for over 2 years Been a customer for over 2 years. Great service, great mission, and tasty selection. They also have a tracker on your account page that tracks how much food/water/c02 you have saved since being a customer with Imperfect. Love seeing the 'good' when I shop for the week! By the way, those who mentioned some produce/items that didn't show up as expected, I'd reccomend reaching out to thier customer care team (who were very helpful and never had a bad expierence with). They refunded some 'extra' bruised produce I recieved awhile ago with no issue whatsoever. Finally, a company that cares.

I’ve been a loyal customer I’ve been a loyal customer for about 9 months and only a few hiccups. Sometimes you don’t get what you order, but I always am given notice. The one major flaw was that they forgot to pack my box on one delivery day so I couldn’t get my groceries that week. I almost exclusively shop with Imperfect Foods so that was a big bummer. But I love the selection, especially now with the Misfits Market merge. So many more items!

I do not recommend Imperfect Foods… I do not recommend Imperfect Foods /Misfit Market. My orders were often messed up, broken items, missing items, damaged stuff. They are also supposed to pick up and recycle their packaging, which they “forget” to pick up. I had to contact customer service many times. They did refund me back but no apology or improvements. I received many boxes, I did like the items offered and the produce. I gave them many chances. Just received my box and a dozen eggs broken with raw egg spilled all over my groceries. Also frozen food never arrived frozen. Always de thawed. They aren’t worth the frustration with almost every delivery.

Unsatisfactory customer service Decided to try this website to see if I can save some money on my grocery bill. In order to see their products & prices you are REQUIRED to enter all your personal information. I did that and once I reviewed their prices, I immediately cancelled my account and asked to have all my information removed. It has been 8 days. I have filled out forms and nothing. A code to verify my email was supposed to be sent but I have yet to receive it. Funny because I'm corresponding via the e-mail I used to sign up so I cannot see what the issue would be and how I can get my information deleted.

One star is too good for them One star is too good for them. They deserve zero. Very unprofessional. Never received my delivery but they sure took the money! Just a headache from start to finish Stay away!