Dismal Dismal. Ordered a ham. Paid for overnight delivery to address in Florida. A week later and our ham was on the other side of the USA (Indianapolis). They offered us a refund on the overnight delivery fee. We declined. Under duress they provided the full refund we demanded.

An honorable business I’m not going into specifics, but these people stand behind their service and are honorable business people in my eyes.

Unfortunately Unfortunately, I wish I had read the review below before I ordered 3 british luxury trunk for over $300 per trunk to be delivered on November 23rd. I placed this order in October for biggest client's top 3 executives. On Nov 23rd, rather than being delivered I received notification that one was set to be delivered. I called company and they had only one set to be sent but assured me it would be sent priority overnight. It was sent standard overnight. One sent to Utah was received Wed afternoon. Another was delivered on Wed at 1.20pm (closed for Thanksgiving) and the third was not delivered at all. Customer service never returned my calls or emails. We will never use this company again.

Horrendous customer service Horrendous customer service. Ordered a gift card and then dead silence. No email. No calls. nothing. I contacted customer service to inquire. The response was vague, demanding more information for some sort of 'verification' of I have no clue whatsoever. A few days pass and still nothing from their end. I finally reached out and cancelled the order to which they promptly complied. Prejudice or complete incompetence, it was my first and hopefully the last experience with Igourmet. What a complete waste of time.

PEOPLE BE AWARE I Ordered 4 pounds of… PEOPLE BE AWARE I Ordered 4 pounds of Bacon for A party and 6 days later still heard nothing when I call in they were out and will give my money back but 6 days took you to figure it out Poor Customer service. If you having a party you may you may not get your items I will NEVER us this Company again