Outrageous S/H prices Outrageous S/H prices. Shame because this company is Beyond awesome when it comes to selection, service and quality.

PEOPLE BE AWARE I Ordered 4 pounds of… PEOPLE BE AWARE I Ordered 4 pounds of Bacon for A party and 6 days later still heard nothing when I call in they were out and will give my money back but 6 days took you to figure it out Poor Customer service. If you having a party you may you may not get your items I will NEVER us this Company again

Horrendous customer service Horrendous customer service. Ordered a gift card and then dead silence. No email. No calls. nothing. I contacted customer service to inquire. The response was vague, demanding more information for some sort of 'verification' of I have no clue whatsoever. A few days pass and still nothing from their end. I finally reached out and cancelled the order to which they promptly complied. Prejudice or complete incompetence, it was my first and hopefully the last experience with Igourmet. What a complete waste of time.

Never Again I placed an order on December 7, 2020 for delivery 12/18/2020. I received an order confirmation, but no shipping confirmation. On December 17th I called to get a tracking number. My order had not shipped. After some heated conversation, I agreed to pay an additional $15.00 for next day delivery, which I was assured I would receive. Still no tracking number...After using a 3rd party tracking company, I found out that the only shipped on 12/18 and wouldn’t be delivered until the 21st, when there will be no one to receive it, which is why I ordered it for 18th delivery and agreed to pay the additional money. Bad service is one thing; lying is another.

I cannot even speak to the quality of… I cannot even speak to the quality of the goods. My complaint is that the customer service is non-responsive. I have emailed and requested my email address to be removed from the mailing lists. I receive 1-2 emails DAILY and the Unsubscribe link and capability does not work (try it and let me know if you had any better luck). The customer service folks returned contact 3 separate times that they have removed my email address, yet still it continues. Daily. Most annoyingly.