Horrendous customer service Horrendous customer service. Ordered a gift card and then dead silence. No email. No calls. nothing. I contacted customer service to inquire. The response was vague, demanding more information for some sort of 'verification' of I have no clue whatsoever. A few days pass and still nothing from their end. I finally reached out and cancelled the order to which they promptly complied. Prejudice or complete incompetence, it was my first and hopefully the last experience with Igourmet. What a complete waste of time.

GOOD FOOD GOOD FOOD, NOT WHAT THEY SAY IT IS.. IDJIOTS.. Emmentaler was registered in 2000 as an appellation d'origine contrôlée (AOC) in Switzerland.[9][10][11] In 2013, it was replaced by the appellation d'origine protégée (AOP) certification AS A FORMER US CITIZEN WHO LIVED 4 YEARS IN FRIBOURG CANTON FROM WHERE WE COLDS SEE GRYUER CASTLE, LAC NEUCHATAL, PROXIME TO EMMETAL , THE GREAT CHEESE BASKET:). EMMENTAL IS NOT MADE NOT IN FRANCE, Baby Brie, Petit Brie, Mini Brie all are the same as the regular Brie, but their diameters are smaller, giving different names. Jmbon sec is not a variety of ham nor an apppellation controlle product. it is a process of which there are over 50 ways to dry aham and many varieties of PIGS.

Late delivery I placed a Christmas order on December 12th for more than $200 ordering a couple of food boxes to be delivered to my son in LA on Christmas Eve. Unfortunately the package was not shipped until late on December 23rd and so it missed the deadline. However, the company was very apologetic and because the package contained some perishables, they re-sent those elements at no extra cost.

Horrible customer service from Igourmet Have bought hundreds of dollars worth of food from Igourmet. So disappointed. Ordered some cheese for a pre-christmas party and it never shipped until two days after the chosen delivery date. How do you run a business where you ask a customer when they want their product and don't deliver. One time previously we bought food to be shipped overnight and it showed up two and a half days later. we were told it was fine. It was room temperature. If you can't meet the delivery date at least notify the customer that their order is running late. Also, paying extra for express shipping for perishable items delivered late is BS. If Fed Ex can't deliver on time use Ups.

Love IGourmet!!! If you are a cheese or fine food seeker this is the place for you! I have been ordering from igourmet for many years and I am extremely pleased. They have a huge selection of cheese you can't find anywhere else and their website is extremely fun to explore. They package their cheese and shrink wrap which is heavy and keeps your cheese wonderfully fresh in your fridge for quite a long time. If you do order be sure to get their excellent zippered bag for a few extra dollars. I have a collection of them and I use them at the grocery store and always get so many compliments. Take advantage of their great sales and unique items and you will not be disappointed!! You can also choose your items and have them shipped at a later date which is wonderful when planning for holidays or parties. Thank You from a very pleased customer!!!