Late delivery I placed a Christmas order on December 12th for more than $200 ordering a couple of food boxes to be delivered to my son in LA on Christmas Eve. Unfortunately the package was not shipped until late on December 23rd and so it missed the deadline. However, the company was very apologetic and because the package contained some perishables, they re-sent those elements at no extra cost.

Bought the 6 month cheese subscription… Bought the 6 month cheese subscription mid December for Christmas delivery. Received an Email that read "Your order #S956175 was shipped out on 12/23/2022. You can track your package at any time using the button below." TOTAL BS. According to Fedex, a label was created on Dec 23 (i.e. not even on time for a Dec 23 delivery!!) and Fedex still has not received the package as of Dec. 26). Poor shipping department. C'mon!! Creating a label on Dec 23.. the requested date of delivery???

Dismal Dismal. Ordered a ham. Paid for overnight delivery to address in Florida. A week later and our ham was on the other side of the USA (Indianapolis). They offered us a refund on the overnight delivery fee. We declined. Under duress they provided the full refund we demanded.

Never Again I like to give opportunity where I can. But, the reviews of the non-existent customer service are so correct, in this case. Not pleasant, curt, unresponsive to their own error! Never again. Too many other better rated businesses to choose same items from.

I would give zero stars if I could I would give zero stars if I could. A couple of weeks ago, I ordered turkey dinner for two for Thanksgiving to be delivered the day before Thanksgiving for my sister and her husband who are both ill. Today (two days before Thanksgiving), they sent me an email saying that they didn't receive delivery of the Thanksgiving dinners, so they would have to cancel my order! What can you get two days before Thanksgiving? Nothing. I will never order anything from them again. My sister was so excited about this when I told her and now I have to call and tell her they cancelled. I could cry.