Unfortunately Unfortunately, I wish I had read the review below before I ordered 3 british luxury trunk for over $300 per trunk to be delivered on November 23rd. I placed this order in October for biggest client's top 3 executives. On Nov 23rd, rather than being delivered I received notification that one was set to be delivered. I called company and they had only one set to be sent but assured me it would be sent priority overnight. It was sent standard overnight. One sent to Utah was received Wed afternoon. Another was delivered on Wed at 1.20pm (closed for Thanksgiving) and the third was not delivered at all. Customer service never returned my calls or emails. We will never use this company again.

An honorable business I’m not going into specifics, but these people stand behind their service and are honorable business people in my eyes.

Great company, cheese, & service. Wow, where are those bad reviews coming from ? I've ordered from igourmet several times without any issues, fine quality cheeses - one time one of the cheese was out of stock - they just upgraded to a even more expensive cheese for free. Call a head with in reason(1 week) if you're looking for a certain date for delivery (2 day window), which I've always have done and they have always made sure the box was at the door on one of those days ! Packaging is perfect, fitted styrofoam cooler inside cardboard box with ice packs for shipping. I've told friends about igourmet too, they've also have bought from them without any issues.

Horrible customer service from Igourmet Have bought hundreds of dollars worth of food from Igourmet. So disappointed. Ordered some cheese for a pre-christmas party and it never shipped until two days after the chosen delivery date. How do you run a business where you ask a customer when they want their product and don't deliver. One time previously we bought food to be shipped overnight and it showed up two and a half days later. we were told it was fine. It was room temperature. If you can't meet the delivery date at least notify the customer that their order is running late. Also, paying extra for express shipping for perishable items delivered late is BS. If Fed Ex can't deliver on time use Ups.

Love IGourmet!!! If you are a cheese or fine food seeker this is the place for you! I have been ordering from igourmet for many years and I am extremely pleased. They have a huge selection of cheese you can't find anywhere else and their website is extremely fun to explore. They package their cheese and shrink wrap which is heavy and keeps your cheese wonderfully fresh in your fridge for quite a long time. If you do order be sure to get their excellent zippered bag for a few extra dollars. I have a collection of them and I use them at the grocery store and always get so many compliments. Take advantage of their great sales and unique items and you will not be disappointed!! You can also choose your items and have them shipped at a later date which is wonderful when planning for holidays or parties. Thank You from a very pleased customer!!!