Horrible customer service from Igourmet Have bought hundreds of dollars worth of food from Igourmet. So disappointed. Ordered some cheese for a pre-christmas party and it never shipped until two days after the chosen delivery date. How do you run a business where you ask a customer when they want their product and don't deliver. One time previously we bought food to be shipped overnight and it showed up two and a half days later. we were told it was fine. It was room temperature. If you can't meet the delivery date at least notify the customer that their order is running late. Also, paying extra for express shipping for perishable items delivered late is BS. If Fed Ex can't deliver on time use Ups.

Great company, cheese, & service. Wow, where are those bad reviews coming from ? I've ordered from igourmet several times without any issues, fine quality cheeses - one time one of the cheese was out of stock - they just upgraded to a even more expensive cheese for free. Call a head with in reason(1 week) if you're looking for a certain date for delivery (2 day window), which I've always have done and they have always made sure the box was at the door on one of those days ! Packaging is perfect, fitted styrofoam cooler inside cardboard box with ice packs for shipping. I've told friends about igourmet too, they've also have bought from them without any issues.

Good service and fast delivery I like the fact that I can order bulk paneer here. (Paneer is an Indian cheese.). I've also enjoyed other cheeses from here although they seem overpriced. For that reason I order only rarely.

Bought the 6 month cheese subscription… Bought the 6 month cheese subscription mid December for Christmas delivery. Received an Email that read "Your order #S956175 was shipped out on 12/23/2022. You can track your package at any time using the button below." TOTAL BS. According to Fedex, a label was created on Dec 23 (i.e. not even on time for a Dec 23 delivery!!) and Fedex still has not received the package as of Dec. 26). Poor shipping department. C'mon!! Creating a label on Dec 23.. the requested date of delivery???

I cannot even speak to the quality of… I cannot even speak to the quality of the goods. My complaint is that the customer service is non-responsive. I have emailed and requested my email address to be removed from the mailing lists. I receive 1-2 emails DAILY and the Unsubscribe link and capability does not work (try it and let me know if you had any better luck). The customer service folks returned contact 3 separate times that they have removed my email address, yet still it continues. Daily. Most annoyingly.