I purchased gift cards and they did not… I purchased gift cards and they did not work. Received the activation code but when trying to use them was told no money on them. Now Giant Eagle is giving me every excuse not to refund my money. They continue to tell me different dates when I will hear back from them. I have been trying to get this resolved since May 3rd. Do not purchase gift cards from them. Supervisor Beth was no help at all. Nor were any of the customer service people.

I've tried 3 times to get my issue with… I've tried 3 times to get my issue with my Advance Pay account fixed with no success. Giant eagle has the worst Customer Service department I've ever dealt with. Even cell phone companies aren't as bad as Giant Eagle. Everything is set up, so their CS department tells me, but I've tried 3 times to use the Adv Pay at the GetGo pump with no success. Giant Eagle CS depart would not help me, they told me it was a GetGo problem. I went to Get Go, they told me I had to go online to get it fixed. That sure was a waste of my time. Terrible company to deal with.

Feeding the opioid epidemic How dare you feed the opioid epidemic....and settling out of court,paying an undisclosed amount of money, all because you know you were GUILTY of abusing your right to fill prescriptions for opioids. Shame on your company....I will never shop there again, your stores always were less than desirable.

You have to bring 2x’s satisfaction policies to Giant Eagles attention. Questionable Policies. !!! According to Giant Eagle, they offer a 2x your money back on Giant Eagle brand products for satisfaction. The problem is that they don’t offer the guarantee. If you don’t bring the policy to their attention….they will never give you 2x’s your money back. They are only getting 3 stars because they have never denied the policy to me but I do have to ask them for it.

Great service on Curbside Pickup in… Great service on Curbside Pickup in Erie! They shop my online order, I schedule a pickup, and they load it up. Procedure is simple and painless and the staff is ALWAYS pleasant. Once I couldn't get there during my delivery time due to a road closure and they worked with me to schedule a later pickup time. I would highly recommend shopping here.