Bad customer service I was shopping at Giant Eagle in Akron on Waterloo Rd and went to pay for my items at a self checkout lane. Immediately a woman who works there came over and started bagging my items while I was scanning them. An item had part of the label ripped off of it which had the bar code on it. The woman took the product and did not apologize for the inconvenience scanned a similar item and told me the item that had damaged packaging.was going home with me. She acted as though I was trying to do something bad. I have been shopping there for 20 years and I was treated very rudely to a point that I may go somewhere else to do my shopping. I was very upset. I realize shop lifting is rampant but I am an honest person and have been shopping there a long time. I also work for a pharmacy in the area for 5 years. I will write and call to everyone I can to let them know how horribly I was treated.

5 ⭐️ Giant Eagle , Lear Rod , Avon Lake,OH -44012 🇺🇸 5 ⭐️⭐️⭐️⭐️⭐️ Our Avon Lake Giant Eagle 🦅 on Lear Road , Avon Lake, Ohio , 🇺🇸 is the Best ❣️ Brian , The produce manager is simply the BEST 🥰 Goes over and beyond to help me the customer 🙌 The Manager is always there if you need him , listens and addresses all our concern 🙏🏻 I use My friendly Giant Eagle Pharmacy for all my prescription needs . The Pharmacist & Staff are very professional & friendly. In fact I am going there tomorrow for my flu shot, and my Moderna Booster 💉 ouch 🤕🤞😓 We even have a StarBucks inside our Giant Eagle ☕️ I have been a loyal customer of Giant Eagle , SquirrelHill , Pittsburg , PA , since our UPMC days in the late 1980’s . Our only son was born @ Magee Womens Hospital in Pittsburg . Since then Giant Eagle was always there for our midnight grocery & diaper runs , cakes , breakfast muffins and everything in between … 💗 Thank You Giant Eagle for being our Friendly Neighborhood Grocery Store 🏬 Plz don’t forget to sign up for the Giant Eagle Rewards Card . Namaste 🙏🏻

Giant Eagle grocery store Giant Eagle grocery store, W Prospect Ave in Ashtabula, Ohio. Excellent Customer service. Spacious and very clean store. Fresh food.

I needed help at the bakery I needed help at the bakery, Rollene helped me so much! She is very knowable about the product she sells and very friendly at that! I appreciated her help, knowledge and customer service! I will be asking for her every time! Thank you again!

Issue is with digital wallet Issue is with digital wallet. I have several hundreds of dollars in my E-card wallet and cannot access any of my E-cards. Have not been able to access any of my E-cards for over a week. Called customer service which was unable to address my concerns and had no idea when problem would be resolved. Sent email voicing my concerns with no response. Very dissatisfied with Giant Eagle main office customer service.