Darrin Mitchell
GBI don't like the fact that you no… I don't like the fact that you no longer mail sales papers and the fact that you no longer supply plastic bags I believe it's more of cost and profit issue than saving the environment.
Linda Love
GBThis is now my favorite store since… This is now my favorite store since they changed their name to Market Place. Their attempt to become an upscale store is paying off for the customer because they are now offering a wide array of different foods and fresh cuts of meat, and it doesn't hurt that you can still save dollars at the gas pump. They are still more pricer than their competition but, the savings at the pump is a plus.
BigBenF
GBYou have to bring 2x’s satisfaction policies to Giant Eagles attention. Questionable Policies. !!! According to Giant Eagle, they offer a 2x your money back on Giant Eagle brand products for satisfaction. The problem is that they don’t offer the guarantee. If you don’t bring the policy to their attention….they will never give you 2x’s your money back. They are only getting 3 stars because they have never denied the policy to me but I do have to ask them for it.
Holly Coyier
GBI needed help at the bakery I needed help at the bakery, Rollene helped me so much! She is very knowable about the product she sells and very friendly at that! I appreciated her help, knowledge and customer service! I will be asking for her every time! Thank you again!
Joyce
GBI purchased gift cards and they did not… I purchased gift cards and they did not work. Received the activation code but when trying to use them was told no money on them. Now Giant Eagle is giving me every excuse not to refund my money. They continue to tell me different dates when I will hear back from them. I have been trying to get this resolved since May 3rd. Do not purchase gift cards from them. Supervisor Beth was no help at all. Nor were any of the customer service people.