“Passover” basket isn’t kosher for Passover Same deal as everyone else. Terrible terrible company. Ordered a bunch of “Passover” baskets for donors of a non-profit. They sent a bunch of stuff that wasn’t Kosher, let alone Kosher for Passover. Seriously, who sends shortbread cookies in a Passover basket?! Screw your “substitution” policy. That is just unacceptable.

Absolutely awful Similar experience to others. Deluxe Wine and Cheese package arrived two weeks late (Jan 8 for a 22nd Dec promise) in a ripped open cardboard box. No cheese, no cheeseboard and virtually every mother item was substituted, if not missing altogether. Shipping was supposed to be next business day (at significant extra cost) but was put in a truck and driven across the US taking 6 days. Nothing about this was right. Worst service I have ever used. Company has the nerve to ask for reviews to post in their website and then delete all the bad ones (which must be all of them!)

shady and untrustworthy I believe these are scammers. Had a terrible experience with a cheesecake order for my daughter in a different state! The cheesecake had not been packaged properly and arrived broken into such small pieces that it was impossible to confirm that it was in fact a cheesecake. It was especially shocking in view of the price tag which topped $60. The company responded "we'll send you another one". My response: I wouldn't trust you to provide food for my dog, let alone my human family.

Received late and totally destroyed… Received late and totally destroyed items. Perishables had damaged packaging and most items had to be thrown out. Worse, customer service refused to issue a credit or refund even with a picture. They said the picture didnt show sufficient damage. I They ruined my parents' 50th anniversary. The parent company has several such websites. Do not but ANYTHING from Gift Group (their email addresses contain "giftgp")

Horrible - lemons for pears Horrible. We followed up 3-4 times on our order & after 3 weeks it shipped after being told multiple times it was the carriers fault for delay. We ordered the chocolate dipped pears and they shipped two green apples, two red apples, and two lemons! Like any of those are a substitute for chocolate covered pears. No advance request for substitute, nor any accountability upon complaint. There is no real person to talk to, you get diverted to email which you get a response it can take up to 48 hours to respond to. Horrible, absolutely horrible experience. Disappointment in a basket should be their marketing slogan.