Awful! Awful! Basket arrived a day late despite promising same day delivery in a box festooned with Styrofoam peanuts that filled a 13 gallon tall wastebag. Pretzels were not fresh, balloon did not arrive, fresh fruit was substituted with gross (and cheap!) milk chocolate item. Customer service demanded photos of product, which was ridiculous bc nothing was broken, they were missing. Back & forth 3 x before they offered to refund cost of balloon. Fruit could not be refunded bc a product was subsituted without my knowledge, input or permission. Go elsewhere!

Company is dirty to the core Company is dirty to the core. Owner has 5 different names he goes by. Fills customer orders with wrong items. Company claims to care but can't maintain employees. Sells alcohol with not alcohol license. Fraud and scams are how this company stays alive.

False advertising. Crooks! False advertising says they deliver within 90 minutes locally in New Jersey but order came from Connecticut. Tried to cancel order placed in Dec 22nd. They do not answer phones, emails, or their fake chat. The reviews on their website are all fake! This company is awful! Order received very late. Paid 11.99 for gourmet cheese as an addition but none was sent. Bananas all brown and soft! Yuck! DO NOT ORDER ANYTHING FROM THIS FAKE COMPANY!

Received late and totally destroyed… Received late and totally destroyed items. Perishables had damaged packaging and most items had to be thrown out. Worse, customer service refused to issue a credit or refund even with a picture. They said the picture didnt show sufficient damage. I They ruined my parents' 50th anniversary. The parent company has several such websites. Do not but ANYTHING from Gift Group (their email addresses contain "giftgp")

I feel totally cheated I searched for a local company in Kingston Ontario to deliver a special birthday present. The web site offers same day delivery however when I ordered it I was advised 1-2 day delivery. The cake arrived smashed and I had the photos which I forwarded to the company. They said that I should have ordered same or next day delivery as it was perishable. At no time was I aware that the cake was being exported from the US to Canada. The adverts make sure that you think it is local. I am so angry. I should have looked on trust pilot before I ordered