Received late and totally destroyed… Received late and totally destroyed items. Perishables had damaged packaging and most items had to be thrown out. Worse, customer service refused to issue a credit or refund even with a picture. They said the picture didnt show sufficient damage. I They ruined my parents' 50th anniversary. The parent company has several such websites. Do not but ANYTHING from Gift Group (their email addresses contain "giftgp")

SCAM If you’re reading this then you have been scammed, ripped off like the rest of us unfortunately. Like everyone else I wish we had done our due diligence on this company. If you’re fortunate enough to be reading this before ordering with HAZELTONS, then DO NOT order anything with this company. You will 100% not receive what you’ve ordered or most likely not receive anything at all. Looking forward to seeing them on AMERICAN GREED SOON….

Poor Taste This company accepts no responsibility for delivering rotten fruit, broken items, and poor box delivery presentation. Someone passed from our firm, we attempted to send our condolences with a basket of fruit, and the Hot Chocolate and Muffin Basket. The receipient was so disturbed by the delivery, she contacted us and said thanks for the thought, but you guys should not have to pay for this. She went further and sent us picture. Hazelton's response was, refer to our disclaimer. We will never order from this place again.

Awful service I ordered a gift but used my auto fill details and didn’t realise until I submitted that I used my UK address for shipping rather than USA address I’d meant to use. My fault. Immediately emailed company to ask for this to be amended. Track order showing as unfulfilled but CSR insisted already shipped. Got invoice for shipping charges but as free shipping in USA haven’t paid it. Given another email to contact after fruitless online chat. Got same standard email back. Awful service - like others wish I’d checked here first.

AVOID THEM!! AVOID THEM!!! SCAMMERS please please do not order from them, they are lying about delivery dates. So many negative reviews that recently they changed their website from hazeltons to yorkvilles.com. Please be careful! Unfortunately didn't read reviews before ordering