I learned my lesson I learned my lesson. Their prices and shipping are too good to be true. I placed a $100 cake/bread order on 12/26 and confirmation email stated expected delivery was 12/28. I finally got delivery today, 1 week later and like other complaints the box is half smashed. When I called to complain they requested I email pics of the box. Then I got an email back stating that they use all sorts of couriers and it was my fault for not opting for overnight delivery (which would have made this unreasonably expensive). They should just be honest on their website and say that they have no idea when you will receive your order.

shady and untrustworthy I believe these are scammers. Had a terrible experience with a cheesecake order for my daughter in a different state! The cheesecake had not been packaged properly and arrived broken into such small pieces that it was impossible to confirm that it was in fact a cheesecake. It was especially shocking in view of the price tag which topped $60. The company responded "we'll send you another one". My response: I wouldn't trust you to provide food for my dog, let alone my human family.

Received late and totally destroyed… Received late and totally destroyed items. Perishables had damaged packaging and most items had to be thrown out. Worse, customer service refused to issue a credit or refund even with a picture. They said the picture didnt show sufficient damage. I They ruined my parents' 50th anniversary. The parent company has several such websites. Do not but ANYTHING from Gift Group (their email addresses contain "giftgp")

“Passover” basket isn’t kosher for Passover Same deal as everyone else. Terrible terrible company. Ordered a bunch of “Passover” baskets for donors of a non-profit. They sent a bunch of stuff that wasn’t Kosher, let alone Kosher for Passover. Seriously, who sends shortbread cookies in a Passover basket?! Screw your “substitution” policy. That is just unacceptable.

Horrible - lemons for pears Horrible. We followed up 3-4 times on our order & after 3 weeks it shipped after being told multiple times it was the carriers fault for delay. We ordered the chocolate dipped pears and they shipped two green apples, two red apples, and two lemons! Like any of those are a substitute for chocolate covered pears. No advance request for substitute, nor any accountability upon complaint. There is no real person to talk to, you get diverted to email which you get a response it can take up to 48 hours to respond to. Horrible, absolutely horrible experience. Disappointment in a basket should be their marketing slogan.