This business is a total scam This business is a total scam. Hazelton's gift baskets, buyer beware! I ordered a double chocolate pecan pie, they delivered a generic pumpkin pie you can get at a supermarket for five dollars. When I contacted customer service, they said in their terms of service when I purchased the product that I agreed to their terms of service and that they can substitute for something else. This is a scam, false advertising and fraudulent business practice. Do not do business with this company because you will get something different than what you ordered.

I feel totally cheated I searched for a local company in Kingston Ontario to deliver a special birthday present. The web site offers same day delivery however when I ordered it I was advised 1-2 day delivery. The cake arrived smashed and I had the photos which I forwarded to the company. They said that I should have ordered same or next day delivery as it was perishable. At no time was I aware that the cake was being exported from the US to Canada. The adverts make sure that you think it is local. I am so angry. I should have looked on trust pilot before I ordered

Poor Taste This company accepts no responsibility for delivering rotten fruit, broken items, and poor box delivery presentation. Someone passed from our firm, we attempted to send our condolences with a basket of fruit, and the Hot Chocolate and Muffin Basket. The receipient was so disturbed by the delivery, she contacted us and said thanks for the thought, but you guys should not have to pay for this. She went further and sent us picture. Hazelton's response was, refer to our disclaimer. We will never order from this place again.

Company is dirty to the core Company is dirty to the core. Owner has 5 different names he goes by. Fills customer orders with wrong items. Company claims to care but can't maintain employees. Sells alcohol with not alcohol license. Fraud and scams are how this company stays alive.

Everything tasted delicious "I recently received a gift basket from a friend, and I was blown away by its contents. It was filled with a variety of gourmet snacks like cheeses, chocolates, and nuts. The presentation was beautiful, and everything tasted delicious. I highly recommend gift baskets from this company. "