Great grill, poor quality control Overall, it seems to be a great grill. I love how my meat turns out, I love the speed and convenience of it, and I love the way it easily disassembles and cleans up. They sent me a defective unit at first, so I had to send it back, and it took a while for them to send me another one. Now the igniter doesn't work on the new one they sent me, but I don't feel like going through the hassle to send it back in. I'll just light it with a lighter. Overall great product, but you'd expect better quality control from and American company. Maybe I'm being too generous giving four stars, but I do really like the product.

Salamander for outside kitchen Grill performs exactly as advertised and is well made. It is really very similar to a commercial kitchen's salamander but clearly designed for an outside kitchen. Definitely a value. Not just for steaks. Vegetables, sea food and appetizers have all been great.

The grill is amazing and easy to use The grill is amazing and easy to use. 2 things that would greatly improve to functionality is a deeper drip tray and a quick disconnect on the gas hose. When pulling food out the drip tray is about 3-4 inches shorter than the drip tray shelf and grate allowing drippings to make a mess. These 2 things would make the grill much more enjoyable to use. Otherwise I love it and use it multiple times a week.

I was having trouble completing an… I was having trouble completing an online order. I called for assistance and an associate answered. I learned that it was actually after hours, but he saw the call and answered. He was very helpful and patiently helped me through the process (my computer was working very slowly). What an excellent employee! Thank you so much!

Loving My New Grill Easy online ordering. Product delivered within the expected timeframe. So far I am loving my grill! Thanks.