The Fish is awful if you do not know fresh from old The Beef is fine, but the Fish is absolutely awful. If you do not know the difference between old fish and fresh fish, then you probably won’t be disappointed. I’ve ordered twice…two strikes is enough and the company does not care if you complain about quality. Always use AMEX when ordering, AMEX stands behind you and will reimburse you for the bad product. Crowd cow doesn’t seem to care

Be aware when you order frozen items My box arrived with no ice packs or anything to keep the contents cold at least , I was at work and my bf decided to save the situation and put everything in the deep freeze ; I contacted Crowd Cow CS later same day to report what happened but there was no support at all for what happened and Nina kept repeating same robotic answers within her emails. I had to throw the food away because it smelled as well.

Their customer service is very poor Their customer service is very poor. When I changed my delivery date I was billed for an additional order that I did not want. I had changed my delivery order in the past and this did not happen. When I contacted customer service they did not care. They are very expensive and I would not ever recommend them to anyone.

Horrible customer service ~ meat was starting to thaw Ordered $150 worth of meat to get the free shipping. Order arrived timely, however there wasn't any dry ice left in the box. Meat had stated to thaw, even though outside temps were in the low 20 degrees. I immediately took photos and sent an email to them. After 4-days, I had not heard from customers service. I submitted a second message from their website. Finally received a response a day later. They asked for more information, so I responded to customer services email that was sent to me. No response. Sent second email and still no response a week later. Terrible customer service, will never order from them again.

Poor quality seafood Twice we have ordered the scallops and they were bitter from being treated with chemicals. American wagu was no better than prime. Twice the order was sent 3 or 4 day delivery during the winter to south Texas where we can have 5 or 6 days of 80+ degree weather, one box completely thawed, another half thawed, half partially frozen. I would not recommend to anyone.