L Smith
GBDishonest - they take your money and run The company does not stand by their refund policy. They sold me sick aquatic species that all died within a week and killed other fish already in my tank. They refused to provide a refund and threatened to block me from all future purchases if I filed a credit card charge dispute, which I did. But it doesn’t matter now because I would NEVER order from their company again. There are other better alternatives out there. Don’t use this company.
Ash
GBLiterally the worst supplier of fish Literally the worst supplier of fish. Every animal I purchased was damaged or poor quality. I purchased 2 "lemon oscars" that ended up just terrible quality albinos for a premium price. They were also lethargic from being cold in 60° water (these are tropical fish). A couple invertebrates the snails had cracks and broken shells. Then the plecostomus was clinging to life with shredded fins that broke off into more and more pieces when he'd try to move. Nothing was officially DOA but this company should be shut down for animal abuse. Absolute worst care I've ever seen. On the customer service side they said to email them for what I thought were incorrect fish (the "lemons") but customer service ignored my email. The pleco died soon after arrival since it was so busted up so I filed a claim for their 14 day warranty and received a small store credit of $7 for the pleco $9 sick and damages pleco. I spent $100 between shipping and fish. Absolute hole do not buy!!
Elijah Zakovec
GBOrdered fish most of them were… Ordered fish most of them were completely stressed few dead and complete wrong fish all together I ordered 18 cherry barbs well they only sold me 2 and rest were ember tetras do not order from them. They claim to give you a refund but I have not gotten any
Sunny Days
GBNever using them again Never using them again. I ordered 12 snails and 6 siames algea eaters. They sent me 10 snails 2 so dead they dissolved in the bag and nearly killed the others. Then the 6 siamese algea eaters showed up as 6 chinese algea eaters. Utterly useless, not even the same fish and very territorial. So guess what 6 fish get to die because live aquaria are pieces of sh.
Jay Dobe
GBWow, absolutely horrible! Wow! Horrible place to order from. Should have looked at the company's reviews online before using them. Messed up two orders, then, when I canceled they said it would be 3-5 days for the charge to come off. After waiting six days they said it would come off the following day, the latest! That has come and gone. I would suggest just going to the closest ocean and trying to catch your own fish or gather corals, you will have better luck with that! A 1 rating is actually too much!