Dead fish, bad guarantee I ordered several killifish; 6 rainbow Boesmani, 2 angelfish, and a dozen cardinal tetras. They failed to send a shipping email, which I was told to expect. It's getting cold, so I'd like to have a rough idea when they are shipped. Luckily, I was home. Angelfish were canceled-no big deal. Tetra bag leaked in box, but they were alive-we'll see. All 6 Boesmani were dead. I was refunded $75 in store credit. Between the $30 shipping and $10 box charge, that leaves $35 in credit to a company I no longer trust to send me live fish. If they send you dead fish, they should replace them, and cover shipping.

Dishonest - they take your money and run The company does not stand by their refund policy. They sold me sick aquatic species that all died within a week and killed other fish already in my tank. They refused to provide a refund and threatened to block me from all future purchases if I filed a credit card charge dispute, which I did. But it doesn’t matter now because I would NEVER order from their company again. There are other better alternatives out there. Don’t use this company.

My first order and the fish was dead My first order from them resulted in a dead blend arriving and an order for a coral that was in stock when I purchased but, after I submitted the order, was back ordered for weeks possibly. Customer service said they’d apply credit to my account for the dead fish. But, if I want to reorder, they'd charge me $40 for box fees and shipping if I want use that credit to get a new fish. I have. A”box” right here that the dead fish cane in and $30 shipping that the was wasted. And I’m not sure if, when my coral gets in stock, they’ll charge for shipping that separately. I won’t be using them again.

Ordered fish most of them were… Ordered fish most of them were completely stressed few dead and complete wrong fish all together I ordered 18 cherry barbs well they only sold me 2 and rest were ember tetras do not order from them. They claim to give you a refund but I have not gotten any

DO NOT BUY FISH FROM HERE!I purchased 5… DO NOT BUY FISH FROM HERE!I purchased 5 fish from here.experienced aquarist.fish were quarintined.2 fish died within 7 days.sent in the forms for the guarantee and NEVER got a response.Another 2 died soon after.only have 1 left after spending so much money on fish and the insane shipping cost.Also,website clearly states a size range.We purchased bigger fish because if not they would be eaten by the other fish and we received all tiny tiny baby fish forcing them to be quarintined for years had they not all died anyway.BUYER BEWARE!!