Wow, absolutely horrible! Wow! Horrible place to order from. Should have looked at the company's reviews online before using them. Messed up two orders, then, when I canceled they said it would be 3-5 days for the charge to come off. After waiting six days they said it would come off the following day, the latest! That has come and gone. I would suggest just going to the closest ocean and trying to catch your own fish or gather corals, you will have better luck with that! A 1 rating is actually too much!

Missing and Dead Fish, Horrible Company Fish are guaranteed alive and their website states their shipping is top quality. Only half my fish arrived, in a cardboard box, a few newspapers, 1 hand warmer with a flimsy white paper plate. The water was yellow and fish dead or dying. Did not make it through the night. I placed a claim like I was told for the dead fish, and they issued a refund for the missing fish. Store credit can only be used at check out in the comment section and they state you will be charged full until the run the credit. After a few days (I ordered non living items) I sis not notice my credit issued. I contacted the company and they stated I did not have a credit. And since the items had already shipped, they could not stop the order. Convenient for them I know.

Don't do this to the poor animals… My last several orders from them have gone horribly. This last one I ordered snails. 100% dead, 75 snails. 50 were < 1/4" nassarius snails. A supervisor from live aquaria instructed me after titration not to put them even in a quarantine tank, but my tank, even though I knew they were dead. So I did. Then I had to raise heaven and hell and beg to get half of my money back from another supervisor. They wanted me to pull all 75 "tiny unseeable" shells on a white background even after I warned them on multiple occasions their recommendations led to this. I will not do business with them again. Order before this: coral. Dead on arrival. Order before that: gobies, 8. I have 3 that survived. Don't order from them unless you're okay with fish harvested from the ocean for profit dying. Buy ORA or Local fish store, but never, never, liveaquaria.

Bad fish quality I have a 75 gallon tank. I have placed an order with LiveAquaria on 2 separate occasions, and both times have lost most of the fish within the first week. The first time, I blamed it on the fact that I was a new hobbiest and was inexperienced. Many successful years later, the same thing happened with the second order. 2 fish were DOA, and I keep losing more fish by the day. I followed all the proper acclimation procedures. There are fish in that tank that are over 4 years old and still thriving. The only ones dying are the ones from liveaquaria. You can’t get a refund, only a store credit which is completely useless to me. I will never again be placing any orders with them.

Ordered fish most of them were… Ordered fish most of them were completely stressed few dead and complete wrong fish all together I ordered 18 cherry barbs well they only sold me 2 and rest were ember tetras do not order from them. They claim to give you a refund but I have not gotten any