Much Better! Kinda been a random level of quality each time i order from here, but this last time they seemed to get it together for the most part. Each fish was bagged separately, and packaged in anti bacterial/ anti fungal medication. The bag water was cool and clean, fish were 98% healthy on arrival. Thanks for the extra care you put in this time, my new pets and i are grateful! Also the plants i ordered arrived green and lush, and considerably cleaner than most plants I have gotten from alternative sources! Keep up the good work!

Ordered fish most of them were… Ordered fish most of them were completely stressed few dead and complete wrong fish all together I ordered 18 cherry barbs well they only sold me 2 and rest were ember tetras do not order from them. They claim to give you a refund but I have not gotten any

Horrible Company - Please Stay Away Horrible company. I ordered 21 fish, but only have 13. 5 of them were missing and 6 were DOA. 1 other was on it's last leg and died maybe 5 minutes after opening the shipping box (fish still bagged). The last one died after a few hours. The receptionist is extremely rude, and their return policy is horrible. Even the receptionist said the owner is ridiculous and his policies are terrible. At this point, I'm going to eat the loss as I don't trust the fish they sell. Petco, here I come.

Dead fish, bad guarantee I ordered several killifish; 6 rainbow Boesmani, 2 angelfish, and a dozen cardinal tetras. They failed to send a shipping email, which I was told to expect. It's getting cold, so I'd like to have a rough idea when they are shipped. Luckily, I was home. Angelfish were canceled-no big deal. Tetra bag leaked in box, but they were alive-we'll see. All 6 Boesmani were dead. I was refunded $75 in store credit. Between the $30 shipping and $10 box charge, that leaves $35 in credit to a company I no longer trust to send me live fish. If they send you dead fish, they should replace them, and cover shipping.

Canceled my order without notifying me Ordered a dwarf gourami, received confirmation email, then received an email that my order was delayed, checked the website and they were out of stock so maybe they miscounted. But a month goes by, and when I checked the website the fish were back in stock. I spoke with a rep asking what the status on my order was and they had canceled it without notifying me a couple days prior. Had to dig back a month in my card statements to be sure they actually reverted the charge and fortunately they did. Can't review the fish, never got it.