JJ
CADON'T BUY FROM HERE DON'T BUY FROM HERE - AND IF YOU DO, DON'T SAY I DIDNT WARN YOU!!!! I spent $75 dollars on 24 of some of the smallest cherry barbs I ever seen. Four of them were dead and the bag of water smelled like death. I quarantined the remaining fish and they are now almost all dead in 2 days. I got a $18.00 store credit despite all the fish dying. A store credit is pretty much worthless with a $9.99 box fee and $29.00 shipping. NEVER ORDERING FROM HERE AGAIN.
Angela Monaghan
GBSpent $150+ on dead fish Spent $150+ and all arrived DOA. Based on the smell alone I'd say that many were dead at shipping time. No communication, no compensation. Just nothing. They do not care about your dead fish, and keep all the money anyway. This is a scam. Buyer beware!!!
james Wiglesworth
GBDead fish, bad guarantee I ordered several killifish; 6 rainbow Boesmani, 2 angelfish, and a dozen cardinal tetras. They failed to send a shipping email, which I was told to expect. It's getting cold, so I'd like to have a rough idea when they are shipped. Luckily, I was home. Angelfish were canceled-no big deal. Tetra bag leaked in box, but they were alive-we'll see. All 6 Boesmani were dead. I was refunded $75 in store credit. Between the $30 shipping and $10 box charge, that leaves $35 in credit to a company I no longer trust to send me live fish. If they send you dead fish, they should replace them, and cover shipping.
Jason Spence
GBHorrible Company - Please Stay Away Horrible company. I ordered 21 fish, but only have 13. 5 of them were missing and 6 were DOA. 1 other was on it's last leg and died maybe 5 minutes after opening the shipping box (fish still bagged). The last one died after a few hours. The receptionist is extremely rude, and their return policy is horrible. Even the receptionist said the owner is ridiculous and his policies are terrible. At this point, I'm going to eat the loss as I don't trust the fish they sell. Petco, here I come.
Bigdubb PELtech
GBMuch Better! Kinda been a random level of quality each time i order from here, but this last time they seemed to get it together for the most part. Each fish was bagged separately, and packaged in anti bacterial/ anti fungal medication. The bag water was cool and clean, fish were 98% healthy on arrival. Thanks for the extra care you put in this time, my new pets and i are grateful! Also the plants i ordered arrived green and lush, and considerably cleaner than most plants I have gotten from alternative sources! Keep up the good work!