Canceled my order without notifying me Ordered a dwarf gourami, received confirmation email, then received an email that my order was delayed, checked the website and they were out of stock so maybe they miscounted. But a month goes by, and when I checked the website the fish were back in stock. I spoke with a rep asking what the status on my order was and they had canceled it without notifying me a couple days prior. Had to dig back a month in my card statements to be sure they actually reverted the charge and fortunately they did. Can't review the fish, never got it.

Horrible Company - Please Stay Away Horrible company. I ordered 21 fish, but only have 13. 5 of them were missing and 6 were DOA. 1 other was on it's last leg and died maybe 5 minutes after opening the shipping box (fish still bagged). The last one died after a few hours. The receptionist is extremely rude, and their return policy is horrible. Even the receptionist said the owner is ridiculous and his policies are terrible. At this point, I'm going to eat the loss as I don't trust the fish they sell. Petco, here I come.

Missing and Dead Fish, Horrible Company Fish are guaranteed alive and their website states their shipping is top quality. Only half my fish arrived, in a cardboard box, a few newspapers, 1 hand warmer with a flimsy white paper plate. The water was yellow and fish dead or dying. Did not make it through the night. I placed a claim like I was told for the dead fish, and they issued a refund for the missing fish. Store credit can only be used at check out in the comment section and they state you will be charged full until the run the credit. After a few days (I ordered non living items) I sis not notice my credit issued. I contacted the company and they stated I did not have a credit. And since the items had already shipped, they could not stop the order. Convenient for them I know.

DO NOT BUY FISH FROM HERE!I purchased 5… DO NOT BUY FISH FROM HERE!I purchased 5 fish from here.experienced aquarist.fish were quarintined.2 fish died within 7 days.sent in the forms for the guarantee and NEVER got a response.Another 2 died soon after.only have 1 left after spending so much money on fish and the insane shipping cost.Also,website clearly states a size range.We purchased bigger fish because if not they would be eaten by the other fish and we received all tiny tiny baby fish forcing them to be quarintined for years had they not all died anyway.BUYER BEWARE!!

Dead Aquaria I ordered a total of 42 fish for a total of $183. Of the 42 ordered fish, 4 were never shipped, 4 were dead on arrival and and 24 more died within 7 days of receiving the order. The condition of the fish upon arrival was as follows. 4 were covered in white fungus, 2 had visible parasites and many of the others had frayed fins and were generally unhealthy. As of the writing of the review, only 10 remain alive. After calling Live Aquaria, and emailing them, sending pictures and following their 7 day arrive alive guarantee, I am left holding the bag at a temendous loss of money. All they do is credit your account with the cost per fish excluding the cost of shipping, and their 7 days is actually only 6 days as they count off one of the days on day zero. I do NOT recommend doing business with this company.