Elijah Zakovec
GBOrdered fish most of them were… Ordered fish most of them were completely stressed few dead and complete wrong fish all together I ordered 18 cherry barbs well they only sold me 2 and rest were ember tetras do not order from them. They claim to give you a refund but I have not gotten any
S Brown
GBMy first order and the fish was dead My first order from them resulted in a dead blend arriving and an order for a coral that was in stock when I purchased but, after I submitted the order, was back ordered for weeks possibly. Customer service said they’d apply credit to my account for the dead fish. But, if I want to reorder, they'd charge me $40 for box fees and shipping if I want use that credit to get a new fish. I have. A”box” right here that the dead fish cane in and $30 shipping that the was wasted. And I’m not sure if, when my coral gets in stock, they’ll charge for shipping that separately. I won’t be using them again.
Rfive Milspec
GBFirst order will be last First order will be last. Sherry, the customer service rep on phone was rude and unprofessional. Supposed to be overnight delivery by 1:00 pm but FedEx is awful and Liveaquaria is an apologist for their inadequacy. Their website when ordering is also deeply flawed causing me to place a duplicate order which they claim will fall off my account in a few days. That remains to be seen. Would not recommend this company. Update : Fish arrived, late but alive. One BIG problem though, the two Kribensis I ordered and paid for were long finned Zebra Danios. Really? How can these so-called "aquatic experts" that "carefully select the fish" make that kind of mistake? I mean really the person selecting the fish must be totally clueless. Again it is the amateur hour over there.
JJ
CADON'T BUY FROM HERE DON'T BUY FROM HERE - AND IF YOU DO, DON'T SAY I DIDNT WARN YOU!!!! I spent $75 dollars on 24 of some of the smallest cherry barbs I ever seen. Four of them were dead and the bag of water smelled like death. I quarantined the remaining fish and they are now almost all dead in 2 days. I got a $18.00 store credit despite all the fish dying. A store credit is pretty much worthless with a $9.99 box fee and $29.00 shipping. NEVER ORDERING FROM HERE AGAIN.
Jason Spence
GBHorrible Company - Please Stay Away Horrible company. I ordered 21 fish, but only have 13. 5 of them were missing and 6 were DOA. 1 other was on it's last leg and died maybe 5 minutes after opening the shipping box (fish still bagged). The last one died after a few hours. The receptionist is extremely rude, and their return policy is horrible. Even the receptionist said the owner is ridiculous and his policies are terrible. At this point, I'm going to eat the loss as I don't trust the fish they sell. Petco, here I come.