Sarah
GBWould give zero stars if I could Would give zero stars if I could. Ordered a midas blenny and it arrived dead...no ice packs in the box and it was so hot inside when I got it (unlike when I ordered corals from another establishment, which was carefully shipped with cooling packs). I feel sick this fish was essentially killed this way. I'll never be using them again.
L Smith
GBDishonest - they take your money and run The company does not stand by their refund policy. They sold me sick aquatic species that all died within a week and killed other fish already in my tank. They refused to provide a refund and threatened to block me from all future purchases if I filed a credit card charge dispute, which I did. But it doesn’t matter now because I would NEVER order from their company again. There are other better alternatives out there. Don’t use this company.
Angela Monaghan
GBSpent $150+ on dead fish Spent $150+ and all arrived DOA. Based on the smell alone I'd say that many were dead at shipping time. No communication, no compensation. Just nothing. They do not care about your dead fish, and keep all the money anyway. This is a scam. Buyer beware!!!
Lori Davila
GBBad fish quality I have a 75 gallon tank. I have placed an order with LiveAquaria on 2 separate occasions, and both times have lost most of the fish within the first week. The first time, I blamed it on the fact that I was a new hobbiest and was inexperienced. Many successful years later, the same thing happened with the second order. 2 fish were DOA, and I keep losing more fish by the day. I followed all the proper acclimation procedures. There are fish in that tank that are over 4 years old and still thriving. The only ones dying are the ones from liveaquaria. You can’t get a refund, only a store credit which is completely useless to me. I will never again be placing any orders with them.
Jess
GBCanceled my order without notifying me Ordered a dwarf gourami, received confirmation email, then received an email that my order was delayed, checked the website and they were out of stock so maybe they miscounted. But a month goes by, and when I checked the website the fish were back in stock. I spoke with a rep asking what the status on my order was and they had canceled it without notifying me a couple days prior. Had to dig back a month in my card statements to be sure they actually reverted the charge and fortunately they did. Can't review the fish, never got it.