Rfive Milspec
GBFirst order will be last First order will be last. Sherry, the customer service rep on phone was rude and unprofessional. Supposed to be overnight delivery by 1:00 pm but FedEx is awful and Liveaquaria is an apologist for their inadequacy. Their website when ordering is also deeply flawed causing me to place a duplicate order which they claim will fall off my account in a few days. That remains to be seen. Would not recommend this company. Update : Fish arrived, late but alive. One BIG problem though, the two Kribensis I ordered and paid for were long finned Zebra Danios. Really? How can these so-called "aquatic experts" that "carefully select the fish" make that kind of mistake? I mean really the person selecting the fish must be totally clueless. Again it is the amateur hour over there.
Daryl
GBDon't do this to the poor animals… My last several orders from them have gone horribly. This last one I ordered snails. 100% dead, 75 snails. 50 were < 1/4" nassarius snails. A supervisor from live aquaria instructed me after titration not to put them even in a quarantine tank, but my tank, even though I knew they were dead. So I did. Then I had to raise heaven and hell and beg to get half of my money back from another supervisor. They wanted me to pull all 75 "tiny unseeable" shells on a white background even after I warned them on multiple occasions their recommendations led to this. I will not do business with them again. Order before this: coral. Dead on arrival. Order before that: gobies, 8. I have 3 that survived. Don't order from them unless you're okay with fish harvested from the ocean for profit dying. Buy ORA or Local fish store, but never, never, liveaquaria.
james Wiglesworth
GBDead fish, bad guarantee I ordered several killifish; 6 rainbow Boesmani, 2 angelfish, and a dozen cardinal tetras. They failed to send a shipping email, which I was told to expect. It's getting cold, so I'd like to have a rough idea when they are shipped. Luckily, I was home. Angelfish were canceled-no big deal. Tetra bag leaked in box, but they were alive-we'll see. All 6 Boesmani were dead. I was refunded $75 in store credit. Between the $30 shipping and $10 box charge, that leaves $35 in credit to a company I no longer trust to send me live fish. If they send you dead fish, they should replace them, and cover shipping.
Sarah
GBWould give zero stars if I could Would give zero stars if I could. Ordered a midas blenny and it arrived dead...no ice packs in the box and it was so hot inside when I got it (unlike when I ordered corals from another establishment, which was carefully shipped with cooling packs). I feel sick this fish was essentially killed this way. I'll never be using them again.
Britney Lepore
GBDO NOT BUY FISH FROM HERE!I purchased 5… DO NOT BUY FISH FROM HERE!I purchased 5 fish from here.experienced aquarist.fish were quarintined.2 fish died within 7 days.sent in the forms for the guarantee and NEVER got a response.Another 2 died soon after.only have 1 left after spending so much money on fish and the insane shipping cost.Also,website clearly states a size range.We purchased bigger fish because if not they would be eaten by the other fish and we received all tiny tiny baby fish forcing them to be quarintined for years had they not all died anyway.BUYER BEWARE!!