Dishonest - they take your money and run The company does not stand by their refund policy. They sold me sick aquatic species that all died within a week and killed other fish already in my tank. They refused to provide a refund and threatened to block me from all future purchases if I filed a credit card charge dispute, which I did. But it doesn’t matter now because I would NEVER order from their company again. There are other better alternatives out there. Don’t use this company.

Dead Aquaria I ordered a total of 42 fish for a total of $183. Of the 42 ordered fish, 4 were never shipped, 4 were dead on arrival and and 24 more died within 7 days of receiving the order. The condition of the fish upon arrival was as follows. 4 were covered in white fungus, 2 had visible parasites and many of the others had frayed fins and were generally unhealthy. As of the writing of the review, only 10 remain alive. After calling Live Aquaria, and emailing them, sending pictures and following their 7 day arrive alive guarantee, I am left holding the bag at a temendous loss of money. All they do is credit your account with the cost per fish excluding the cost of shipping, and their 7 days is actually only 6 days as they count off one of the days on day zero. I do NOT recommend doing business with this company.

Ordered fish most of them were… Ordered fish most of them were completely stressed few dead and complete wrong fish all together I ordered 18 cherry barbs well they only sold me 2 and rest were ember tetras do not order from them. They claim to give you a refund but I have not gotten any

Literally the worst supplier of fish Literally the worst supplier of fish. Every animal I purchased was damaged or poor quality. I purchased 2 "lemon oscars" that ended up just terrible quality albinos for a premium price. They were also lethargic from being cold in 60° water (these are tropical fish). A couple invertebrates the snails had cracks and broken shells. Then the plecostomus was clinging to life with shredded fins that broke off into more and more pieces when he'd try to move. Nothing was officially DOA but this company should be shut down for animal abuse. Absolute worst care I've ever seen. On the customer service side they said to email them for what I thought were incorrect fish (the "lemons") but customer service ignored my email. The pleco died soon after arrival since it was so busted up so I filed a claim for their 14 day warranty and received a small store credit of $7 for the pleco $9 sick and damages pleco. I spent $100 between shipping and fish. Absolute hole do not buy!!

First order will be last First order will be last. Sherry, the customer service rep on phone was rude and unprofessional. Supposed to be overnight delivery by 1:00 pm but FedEx is awful and Liveaquaria is an apologist for their inadequacy. Their website when ordering is also deeply flawed causing me to place a duplicate order which they claim will fall off my account in a few days. That remains to be seen. Would not recommend this company. Update : Fish arrived, late but alive. One BIG problem though, the two Kribensis I ordered and paid for were long finned Zebra Danios. Really? How can these so-called "aquatic experts" that "carefully select the fish" make that kind of mistake? I mean really the person selecting the fish must be totally clueless. Again it is the amateur hour over there.