Daryl
GBDon't do this to the poor animals… My last several orders from them have gone horribly. This last one I ordered snails. 100% dead, 75 snails. 50 were < 1/4" nassarius snails. A supervisor from live aquaria instructed me after titration not to put them even in a quarantine tank, but my tank, even though I knew they were dead. So I did. Then I had to raise heaven and hell and beg to get half of my money back from another supervisor. They wanted me to pull all 75 "tiny unseeable" shells on a white background even after I warned them on multiple occasions their recommendations led to this. I will not do business with them again. Order before this: coral. Dead on arrival. Order before that: gobies, 8. I have 3 that survived. Don't order from them unless you're okay with fish harvested from the ocean for profit dying. Buy ORA or Local fish store, but never, never, liveaquaria.
Jason Spence
GBHorrible Company - Please Stay Away Horrible company. I ordered 21 fish, but only have 13. 5 of them were missing and 6 were DOA. 1 other was on it's last leg and died maybe 5 minutes after opening the shipping box (fish still bagged). The last one died after a few hours. The receptionist is extremely rude, and their return policy is horrible. Even the receptionist said the owner is ridiculous and his policies are terrible. At this point, I'm going to eat the loss as I don't trust the fish they sell. Petco, here I come.
Rfive Milspec
GBFirst order will be last First order will be last. Sherry, the customer service rep on phone was rude and unprofessional. Supposed to be overnight delivery by 1:00 pm but FedEx is awful and Liveaquaria is an apologist for their inadequacy. Their website when ordering is also deeply flawed causing me to place a duplicate order which they claim will fall off my account in a few days. That remains to be seen. Would not recommend this company. Update : Fish arrived, late but alive. One BIG problem though, the two Kribensis I ordered and paid for were long finned Zebra Danios. Really? How can these so-called "aquatic experts" that "carefully select the fish" make that kind of mistake? I mean really the person selecting the fish must be totally clueless. Again it is the amateur hour over there.
S Brown
GBMy first order and the fish was dead My first order from them resulted in a dead blend arriving and an order for a coral that was in stock when I purchased but, after I submitted the order, was back ordered for weeks possibly. Customer service said they’d apply credit to my account for the dead fish. But, if I want to reorder, they'd charge me $40 for box fees and shipping if I want use that credit to get a new fish. I have. A”box” right here that the dead fish cane in and $30 shipping that the was wasted. And I’m not sure if, when my coral gets in stock, they’ll charge for shipping that separately. I won’t be using them again.
Bigdubb PELtech
GBMuch Better! Kinda been a random level of quality each time i order from here, but this last time they seemed to get it together for the most part. Each fish was bagged separately, and packaged in anti bacterial/ anti fungal medication. The bag water was cool and clean, fish were 98% healthy on arrival. Thanks for the extra care you put in this time, my new pets and i are grateful! Also the plants i ordered arrived green and lush, and considerably cleaner than most plants I have gotten from alternative sources! Keep up the good work!