Dishonest - they take your money and run The company does not stand by their refund policy. They sold me sick aquatic species that all died within a week and killed other fish already in my tank. They refused to provide a refund and threatened to block me from all future purchases if I filed a credit card charge dispute, which I did. But it doesn’t matter now because I would NEVER order from their company again. There are other better alternatives out there. Don’t use this company.

Wow, absolutely horrible! Wow! Horrible place to order from. Should have looked at the company's reviews online before using them. Messed up two orders, then, when I canceled they said it would be 3-5 days for the charge to come off. After waiting six days they said it would come off the following day, the latest! That has come and gone. I would suggest just going to the closest ocean and trying to catch your own fish or gather corals, you will have better luck with that! A 1 rating is actually too much!

First order will be last First order will be last. Sherry, the customer service rep on phone was rude and unprofessional. Supposed to be overnight delivery by 1:00 pm but FedEx is awful and Liveaquaria is an apologist for their inadequacy. Their website when ordering is also deeply flawed causing me to place a duplicate order which they claim will fall off my account in a few days. That remains to be seen. Would not recommend this company. Update : Fish arrived, late but alive. One BIG problem though, the two Kribensis I ordered and paid for were long finned Zebra Danios. Really? How can these so-called "aquatic experts" that "carefully select the fish" make that kind of mistake? I mean really the person selecting the fish must be totally clueless. Again it is the amateur hour over there.

DON'T BUY FROM HERE DON'T BUY FROM HERE - AND IF YOU DO, DON'T SAY I DIDNT WARN YOU!!!! I spent $75 dollars on 24 of some of the smallest cherry barbs I ever seen. Four of them were dead and the bag of water smelled like death. I quarantined the remaining fish and they are now almost all dead in 2 days. I got a $18.00 store credit despite all the fish dying. A store credit is pretty much worthless with a $9.99 box fee and $29.00 shipping. NEVER ORDERING FROM HERE AGAIN.

Horrible Company - Please Stay Away Horrible company. I ordered 21 fish, but only have 13. 5 of them were missing and 6 were DOA. 1 other was on it's last leg and died maybe 5 minutes after opening the shipping box (fish still bagged). The last one died after a few hours. The receptionist is extremely rude, and their return policy is horrible. Even the receptionist said the owner is ridiculous and his policies are terrible. At this point, I'm going to eat the loss as I don't trust the fish they sell. Petco, here I come.