Scott
GBDead Aquaria I ordered a total of 42 fish for a total of $183. Of the 42 ordered fish, 4 were never shipped, 4 were dead on arrival and and 24 more died within 7 days of receiving the order. The condition of the fish upon arrival was as follows. 4 were covered in white fungus, 2 had visible parasites and many of the others had frayed fins and were generally unhealthy. As of the writing of the review, only 10 remain alive. After calling Live Aquaria, and emailing them, sending pictures and following their 7 day arrive alive guarantee, I am left holding the bag at a temendous loss of money. All they do is credit your account with the cost per fish excluding the cost of shipping, and their 7 days is actually only 6 days as they count off one of the days on day zero. I do NOT recommend doing business with this company.
Jess
GBCanceled my order without notifying me Ordered a dwarf gourami, received confirmation email, then received an email that my order was delayed, checked the website and they were out of stock so maybe they miscounted. But a month goes by, and when I checked the website the fish were back in stock. I spoke with a rep asking what the status on my order was and they had canceled it without notifying me a couple days prior. Had to dig back a month in my card statements to be sure they actually reverted the charge and fortunately they did. Can't review the fish, never got it.
Carl Salisbury
GBDefinitely a great experience Definitely a great experience. I made an order of fish from live aquaria. They all came packaged extremely well. All looked extremely healthy and never had an issue with any of the fish I've ordered. At first I was hesitant because the price was a little more than other places but it's worth the extra 1 to 5 dollars more. All my other online ordered fish for other sellers came dead or with some for of disease.
Jason Spence
GBHorrible Company - Please Stay Away Horrible company. I ordered 21 fish, but only have 13. 5 of them were missing and 6 were DOA. 1 other was on it's last leg and died maybe 5 minutes after opening the shipping box (fish still bagged). The last one died after a few hours. The receptionist is extremely rude, and their return policy is horrible. Even the receptionist said the owner is ridiculous and his policies are terrible. At this point, I'm going to eat the loss as I don't trust the fish they sell. Petco, here I come.
Ash
GBLiterally the worst supplier of fish Literally the worst supplier of fish. Every animal I purchased was damaged or poor quality. I purchased 2 "lemon oscars" that ended up just terrible quality albinos for a premium price. They were also lethargic from being cold in 60° water (these are tropical fish). A couple invertebrates the snails had cracks and broken shells. Then the plecostomus was clinging to life with shredded fins that broke off into more and more pieces when he'd try to move. Nothing was officially DOA but this company should be shut down for animal abuse. Absolute worst care I've ever seen. On the customer service side they said to email them for what I thought were incorrect fish (the "lemons") but customer service ignored my email. The pleco died soon after arrival since it was so busted up so I filed a claim for their 14 day warranty and received a small store credit of $7 for the pleco $9 sick and damages pleco. I spent $100 between shipping and fish. Absolute hole do not buy!!