Dead fish, bad guarantee I ordered several killifish; 6 rainbow Boesmani, 2 angelfish, and a dozen cardinal tetras. They failed to send a shipping email, which I was told to expect. It's getting cold, so I'd like to have a rough idea when they are shipped. Luckily, I was home. Angelfish were canceled-no big deal. Tetra bag leaked in box, but they were alive-we'll see. All 6 Boesmani were dead. I was refunded $75 in store credit. Between the $30 shipping and $10 box charge, that leaves $35 in credit to a company I no longer trust to send me live fish. If they send you dead fish, they should replace them, and cover shipping.

Definitely a great experience Definitely a great experience. I made an order of fish from live aquaria. They all came packaged extremely well. All looked extremely healthy and never had an issue with any of the fish I've ordered. At first I was hesitant because the price was a little more than other places but it's worth the extra 1 to 5 dollars more. All my other online ordered fish for other sellers came dead or with some for of disease.

Bad fish quality I have a 75 gallon tank. I have placed an order with LiveAquaria on 2 separate occasions, and both times have lost most of the fish within the first week. The first time, I blamed it on the fact that I was a new hobbiest and was inexperienced. Many successful years later, the same thing happened with the second order. 2 fish were DOA, and I keep losing more fish by the day. I followed all the proper acclimation procedures. There are fish in that tank that are over 4 years old and still thriving. The only ones dying are the ones from liveaquaria. You can’t get a refund, only a store credit which is completely useless to me. I will never again be placing any orders with them.

Don't do this to the poor animals… My last several orders from them have gone horribly. This last one I ordered snails. 100% dead, 75 snails. 50 were < 1/4" nassarius snails. A supervisor from live aquaria instructed me after titration not to put them even in a quarantine tank, but my tank, even though I knew they were dead. So I did. Then I had to raise heaven and hell and beg to get half of my money back from another supervisor. They wanted me to pull all 75 "tiny unseeable" shells on a white background even after I warned them on multiple occasions their recommendations led to this. I will not do business with them again. Order before this: coral. Dead on arrival. Order before that: gobies, 8. I have 3 that survived. Don't order from them unless you're okay with fish harvested from the ocean for profit dying. Buy ORA or Local fish store, but never, never, liveaquaria.

Would give zero stars if I could Would give zero stars if I could. Ordered a midas blenny and it arrived dead...no ice packs in the box and it was so hot inside when I got it (unlike when I ordered corals from another establishment, which was carefully shipped with cooling packs). I feel sick this fish was essentially killed this way. I'll never be using them again.