Customer Service is great Customer Service is great! I made a mistake with a report and they were able to immediately problem solve the issue- allowing me to have peace of mind and my client a great experience. Thank you Twanya Shuman!! They are very responsive and clear in their communications - makes the assessment process seamless!

Terrifically responsive team Terrifically responsive team. The ability to be able to buy credits at any hour of the day or night is so important. But I also rely on the personal contact with the very knowledgeable staff. I have never been disappointed when I have called for help.

Price is standard no matter the volume bought, ??? Very easy to order, I also receive the books in a timely manner. Great product. I do not like the one set price as I buy several hundred of these books. We train our people in areas sometimes without internet access, so the online version is useless to us. Will be looking at other versions of Personality profile activities. Thanks

Invoicing Only criticism is not receiving notice when invoices aren't paid on time. Finding out months later that a business partner overlooked an invoice when attempt to transfer credits for another partner is frustrating. Would like to see a more proactive notification system. Missing an invoice is our fault not yours but not hearing about outstanding invoices sooner is something you can fix. When issues like these have arose your team is helpful in resolution.

Could not be happier with Resources… Could not be happier with Resources Unlimited, especially my contacts with Alicia Pfeffer. She always knows how to help me do what I need to do with the system. Always friendly and answers the phone!!! I consider Resources Unlimited and Alicia a partner to what we are trying to do here at Halff. I would recommend you to anyone. Joni Caldwell, Halff Associates.