Terrifically responsive team Terrifically responsive team. The ability to be able to buy credits at any hour of the day or night is so important. But I also rely on the personal contact with the very knowledgeable staff. I have never been disappointed when I have called for help.

Helpful staff The folks at Resources Unlimited are always helpful when I call with questions. They respond quickly to emails as well. I really appreciated the class they held recently to help us transition our classroom DiSC training to online video conferencing. They provided lots of good tools and helpful insights.

Invoicing Only criticism is not receiving notice when invoices aren't paid on time. Finding out months later that a business partner overlooked an invoice when attempt to transfer credits for another partner is frustrating. Would like to see a more proactive notification system. Missing an invoice is our fault not yours but not hearing about outstanding invoices sooner is something you can fix. When issues like these have arose your team is helpful in resolution.

The DiSC profile offers some great insight into how to work with others. The DiSC profile offers some great insight into how you work, and how to work best with others. There are some questions which I was in the exact middle of, and had to make a choice I wouldn't normally make, so it basically is a coin flip which seems less accurate. I have taken the survey twice in four years, and there was a fairly large shift in my assessment, so I'm not sure if that's the close questions going one way, then the other – or something else.

Customer Service is great Customer Service is great! I made a mistake with a report and they were able to immediately problem solve the issue- allowing me to have peace of mind and my client a great experience. Thank you Twanya Shuman!! They are very responsive and clear in their communications - makes the assessment process seamless!