Customer Service is great Customer Service is great! I made a mistake with a report and they were able to immediately problem solve the issue- allowing me to have peace of mind and my client a great experience. Thank you Twanya Shuman!! They are very responsive and clear in their communications - makes the assessment process seamless!

Result The response time

Terrifically responsive team Terrifically responsive team. The ability to be able to buy credits at any hour of the day or night is so important. But I also rely on the personal contact with the very knowledgeable staff. I have never been disappointed when I have called for help.

The DiSC profile offers some great insight into how to work with others. The DiSC profile offers some great insight into how you work, and how to work best with others. There are some questions which I was in the exact middle of, and had to make a choice I wouldn't normally make, so it basically is a coin flip which seems less accurate. I have taken the survey twice in four years, and there was a fairly large shift in my assessment, so I'm not sure if that's the close questions going one way, then the other – or something else.

An Extension of our Team! From the intial response, to the ongoing support, Alicia Pfeffer has been amazing! She was attentive to our specific needs and offered recommendations for how we could integrate assessments into our business model. We actually feel like she is an extension of our team! Billing was also a breeze, and Leah Vande Weerd reinforced what we encountered with Alicia. So glad we opted to partner with you!