I have nothing but good things to say! I have nothing but good things to say about this team! Very responsive, very helpful, very knowledgeable! I came in knowing very little about DISC or Epic, but Alicia was there for me every step. My trainer for the certification class was also outstanding, and I thoroughly enjoyed the certification process!

Invoicing Only criticism is not receiving notice when invoices aren't paid on time. Finding out months later that a business partner overlooked an invoice when attempt to transfer credits for another partner is frustrating. Would like to see a more proactive notification system. Missing an invoice is our fault not yours but not hearing about outstanding invoices sooner is something you can fix. When issues like these have arose your team is helpful in resolution.

Result The response time

An Extension of our Team! From the intial response, to the ongoing support, Alicia Pfeffer has been amazing! She was attentive to our specific needs and offered recommendations for how we could integrate assessments into our business model. We actually feel like she is an extension of our team! Billing was also a breeze, and Leah Vande Weerd reinforced what we encountered with Alicia. So glad we opted to partner with you!

Building a Great Relationship We had a good experience with Resources Unlimited around their DISC assessment tool. They helped us along the way and even worked with us on some problems we had on our end to straighten things out and maintain the relationship. We look forward to working with them more in the future.