Right now it's 3 stars Right now it's 3 stars. Not sure if I'm doing anything wrong. I purchased the Terp Pen Spectrum & I charged it when it arrived. Left on charge for an hour & the light was a steady green so I'm guessing it's fully charged. I followed all instructions on how to "burn off" any residue prior to using for concentrate. I purchased Verano G-Purps Budder/Badder. Did the 3-5 second inhale prior to touching the concentrate. When I gently pressed upon concentrate while inhaling for about 8 seconds & exhaled there was no smoke, I got some flavor but no smoke cloud. So I inhaled really hard like trying to suck down a Wendy's frosty thru a straw & only then did I get some smoke, but not a lot. I've tried all 3 heating modes & it's the same thing. I tried the coil as well & it was the same. Anyone else have this issue or am I possibly doing something wrong. This pen feels awesome & I really want to enjoy it. Any help will be appreciated.

Bam! The customer service and 3 year warranty is great!. If it's damaged or becomes defective in that 3 year window they will replace it. I'm a happy and loyal customer. The Terp Pen XL is the best vape pen I have ever tried and have found nothing that compares to the quality and taste it provides when it comes to cannabis concentrates.

It’ll get you high but frustrate u until then. I like the Terp pen, it works except the coils themselves are basically impossible to clean, the airflow gets clogged super easily and the battery doesn’t last me past one and a half seshes if I’m lucky. Pretty frustrating honestly.

I also own a utillian 722 but I… I also own a utillian 722 but I definitely have to say that the TERA is, in my experience , a far superior rig; in that the draw is far smoother ;whereas. the utillians runs hot and harsh even on low setting.veryhappy to have the Tera back . thank you for a pleasant customer service experience! john Scott.

This is a must have This is a must have, my husband and I tried dabbing for the first time and using a nectar collector. Which in my book looks real shady, lol. This has made dabbing much more enjoyable, it's easy, the technology is awesome and it's well made. If you are hesitant to purchase, don't be, you won't be disappointed.