Hi bought my vaporizer from another… Hi bought my vaporizer from another site and it arrived dead upon arrival. I figured it would be a huge hassle getting it replaced under warranty. I contacted Boundless and within an hour I had a tracking number for ny replacement which was delivered the following day. Impeccable customer service in an industry where it is normally non existent. Thank you Boundless.

It’ll get you high but frustrate u until then. I like the Terp pen, it works except the coils themselves are basically impossible to clean, the airflow gets clogged super easily and the battery doesn’t last me past one and a half seshes if I’m lucky. Pretty frustrating honestly.

Dishonorable warranty I bought a terp pen that broke about 2 weeks after the purchase and I'm having a hard time getting it replaced or fixed in accordance with the warranty.Starting to regret the purchase especially if the warranty won't be honered

AWFUL Support Not that I used traditional email support, but I had the official Instagram account tell me to send information regarding my order to get started on a warranty claim. They did not respond for over a month after this and still have not responded. My warranty claim happened without ever receiving a message but only after I threatened to contact the BBB. Overall a very poor experience for what I’d say is a mediocre product. Stay away from the terp pen line, their flower vapes are the only thing worth a buying.

I benefited from other reviews before purchasing I read a lot of reviews about the Tera before I bought it. I purchased this convection vape specifically to use with a water accessory. I’m pretty much committed to convection, after using a Firefly 2+ for almost two years. The first thing I did was replace the glass stem with a 420EDC 3D 80mm curved mouthpiece to use when out and about. Because of the way I stash the Tera, this mouthpiece doesn’t stay attached, so I carry the plastic mouthpiece to keep the chamber covered. However, I’ve begun to use this exclusively at home with the WPA and a water accessory. I stick to dry herb and I find the temp control to be excellent when seeking the balance between flavor and effectiveness. This is now my go-to device for home use.