Although I enjoy their products Although I enjoy their products, the quality control on the Tera has been terrible. I've had 5 Tera's fail. One lasted 6 months, all the others failed in 1 to 12 weeks of receiving them. I finally asked for a CFX+ as a replacement. Support has been excellent. I've had very little difficulty in getting warranty replacments. The sent most of them out quickly.

I benefited from other reviews before purchasing I read a lot of reviews about the Tera before I bought it. I purchased this convection vape specifically to use with a water accessory. I’m pretty much committed to convection, after using a Firefly 2+ for almost two years. The first thing I did was replace the glass stem with a 420EDC 3D 80mm curved mouthpiece to use when out and about. Because of the way I stash the Tera, this mouthpiece doesn’t stay attached, so I carry the plastic mouthpiece to keep the chamber covered. However, I’ve begun to use this exclusively at home with the WPA and a water accessory. I stick to dry herb and I find the temp control to be excellent when seeking the balance between flavor and effectiveness. This is now my go-to device for home use.

This is a must have This is a must have, my husband and I tried dabbing for the first time and using a nectar collector. Which in my book looks real shady, lol. This has made dabbing much more enjoyable, it's easy, the technology is awesome and it's well made. If you are hesitant to purchase, don't be, you won't be disappointed.

Stellar customer service that is lightning fast! When my terp pen broke, I contacted Boundless Tech about a replacement through the warranty. Carolina Rodriguez helped me, providing stellar customer service and proving to me that Boundless is a company that keeps their word. In about two hours, I was told a replacement was already being shipped out. And I got emails confirming the shipping information. The service was so fast and easy, I couldn’t believe it. I would highly recommend Boundless Tech to anyone because of their exceptional service.

Excellent customer response time/… Excellent customer response time/ solutions and care. Each interaction didn’t feel scripted and got some great tips on caring for my machine. Would definitely recommend and was highly impressed! Thank you Destiny S and Carolina R