Although I enjoy their products Although I enjoy their products, the quality control on the Tera has been terrible. I've had 5 Tera's fail. One lasted 6 months, all the others failed in 1 to 12 weeks of receiving them. I finally asked for a CFX+ as a replacement. Support has been excellent. I've had very little difficulty in getting warranty replacments. The sent most of them out quickly.

Hi bought my vaporizer from another… Hi bought my vaporizer from another site and it arrived dead upon arrival. I figured it would be a huge hassle getting it replaced under warranty. I contacted Boundless and within an hour I had a tracking number for ny replacement which was delivered the following day. Impeccable customer service in an industry where it is normally non existent. Thank you Boundless.

5 pens in total I currently own 3 terp pen spectrums, 2 terp pen XL and 1 terp pen. The new spectrum battery's are terrible. The charge on it only lasts about 2 sessions. My pen XL will last half the day and the small terp pen will last all day. I have so many spectrum pens because boundless sent me 2 more to replace the battery issue. They suck. Battery wise buy the small pen. It works 10x better than the new spectrum.

Terp Pen The terp pen, the terp pen XL, and the terp pen spectrum are the best products in the world for on the go dabbing. I have gotten them each as they came out and are all excellent and are made of more than quality. I've tried dozens of electronic dab accessories and this thing takes the cake, hands down. I searched out a place to post a review in the hopes that everyone looking for a top shelf e-nail stops here and buys one so the company stays around forever so I never have to worry about finding coils.

Stellar customer service that is lightning fast! When my terp pen broke, I contacted Boundless Tech about a replacement through the warranty. Carolina Rodriguez helped me, providing stellar customer service and proving to me that Boundless is a company that keeps their word. In about two hours, I was told a replacement was already being shipped out. And I got emails confirming the shipping information. The service was so fast and easy, I couldn’t believe it. I would highly recommend Boundless Tech to anyone because of their exceptional service.