The item I received was not as I planned plus arrived cracked The item I received was not as pictured, customer service said “random colors are chosen” ok, fantastic. Then after further inspection the base was completely cracked and customer service never got back to me. Peep their reply a year later, I got in contact trying to work something and all I got was the same attitude as I experienced before! Too many head shops, I’ll go elsewhere

There’re okay if you can wait.. There’re okay if you can wait……Paid for express shipping and the shipping cost 3x more than what i ordered. I made my purchase before thanksgiving and got my products today..

Toker Supply Needs to Break Out a Ruler Toker supply has sent me 3 downstems. None of them measures what they claim to measure and as a result they do not fit my glass piece. I have even sent pictures of how they do not measure as advertised. It seems they are incapable of actually reading what my complaint is. They actually sent me a duplicate downstem after I told them it did not fit. It didn’t fit the second time they sent it either. Also nice to see that the reviews they have asked me for are not being posted on their website. So, I guess they only want the reviews that make them look good. Truth is, I have spent over $25, written 3 e-mails to customer support, and written 2 reviews but I still have not received a downstem that fits my piece. I have ordered from another company and I suggest anyone else looking for a downstem do the same. After posting this I received notification from Toker Supply that I have been refunded. It’s the only thing they have done correctly

False advertising (kinda) I’m giving them 3 stars because when I order my MJ mini jig it came with a broken banger & they sent me a new (upgraded) banger no problem buuuutttt I soon found out they are selling the older model that the original company no longer makes for more money then the new updated version I was a little upset... I paid $60 on MJarsenal’s website(the original company) & my husband paid $75 on tokers supply. I just feel like that’s false advertisement & they’re getting over on people. They need to list that it’s the old model & they should definitely lower the price.

Quick turnaround and Sturdy materials This is my 3rd of the same item, I came back to but another after breaking my first because of the quality of design and materials. The 2nd came broken from shipping and their turnaround was great for both orders.