terrible service terrible service. my package took a total of 17 days before it even shipped from order date. after 2 days they printed the shipping label and then let it sit telling me they shipped it when they hadn’t and at that point they told me they wouldn’t refund me money till the 14th business day of no postal activity and then literally on the 14th business day they finally sent my package out.

I have not recieved my purchase I have not recieved my purchase. I ordered it for my hubby's birthday. It was never shipped out after the shipping label was made...they are refusing to send me a replacement for 21 days...and now it will not be here in time for my hubby's birthday. Very disappointed. I have also reached out to customer service 2 times and was only responded to 1 time. I am looking forward to receiving my piece and hope it is quality...but the process it is taking to recieve my order is extremely unsatisfactory.

COMMUNICATION, cost one star Would have been 5 stars if I was informed that my 2 items would be shipped separately. First item arrived and said my order was fulfilled. Had to send emails to find out second item was shipped from a different warehouse. I initially thought a mistake was made and I got ripped off. COMMUNICATION

False advertising (kinda) I’m giving them 3 stars because when I order my MJ mini jig it came with a broken banger & they sent me a new (upgraded) banger no problem buuuutttt I soon found out they are selling the older model that the original company no longer makes for more money then the new updated version I was a little upset... I paid $60 on MJarsenal’s website(the original company) & my husband paid $75 on tokers supply. I just feel like that’s false advertisement & they’re getting over on people. They need to list that it’s the old model & they should definitely lower the price.

I had recently purchased two different… I had recently purchased two different items one glass and one silicone. I received both of them the way they were meant to be New and unused. The glass I've purchased before but the silicone I haven't purchased it before. I thought it all came apart and went back together for the most part. I stood corrected with the tip. The tip of The silicone doesn't go right back on when they glued it. I never actually used it. I originally felt like I was givin attitude when I tryed to get a replacement . which I am able to know but still.