Item was delivered within just a few… Item was delivered within just a few days and was packaged extremely well. Big fan of Rock Glass and only wish I could order actual replacement bowls from Rock Glass. I really wish you would change your policy or practice with the whole "colors randomly chosen" bit. But I really appreciate the professionalism of your company thanks again!!!

terrible service terrible service. my package took a total of 17 days before it even shipped from order date. after 2 days they printed the shipping label and then let it sit telling me they shipped it when they hadn’t and at that point they told me they wouldn’t refund me money till the 14th business day of no postal activity and then literally on the 14th business day they finally sent my package out.

Great Selection They have a great selection of all different types of things. The service is fast and reasonable. I loved that they just sent me a different color of something because they were out of the color I choose, instead of not sending any.

There’re okay if you can wait.. There’re okay if you can wait……Paid for express shipping and the shipping cost 3x more than what i ordered. I made my purchase before thanksgiving and got my products today..

I have not recieved my purchase I have not recieved my purchase. I ordered it for my hubby's birthday. It was never shipped out after the shipping label was made...they are refusing to send me a replacement for 21 days...and now it will not be here in time for my hubby's birthday. Very disappointed. I have also reached out to customer service 2 times and was only responded to 1 time. I am looking forward to receiving my piece and hope it is quality...but the process it is taking to recieve my order is extremely unsatisfactory.