They arrived fast and were exactly what… They arrived fast and were exactly what I was needing! Cheaper then if I had gone to my local vape store. Super nice having the option to just pre order

Terrible Service No notification of delivery. Bad communication when questioned where delivery is. Quick enough to take your money then bombard you with a load of pointless emails yet cant tell you about your order. Will be seeking a refund. They say their service is to take away the hassle of going to a shop whereas in reality dealing with this has been much more hassle. Very dissapointed and over $150 out of pocket

Item never recieved… I placed my order on the 3rd and today is the 9th. They advertise 3 to 5 day delivery.When I tracked the item it says that it has not yet been shipped and they are waiting on the package arrival before they can distribute it. Contacted customer service and they said they would check into it but still haven't heard anything. Will never buy from lou square again. Awful experience!!

Wow! This was my first order and it came in todays mail. Of course I had to open my order and try one before I answered this. First this was the absolute first time I paid reasonable shipping and the first time I received my order in less than 10 day. Much less and that alone is amazing. Tried a mini and it smells fantastic and taste great. You have a new customer. Thank you!

Two weeks before my 2nd order was processed. First order placed on 11/28/23 was perfect, no issues. However the second order I placed on December 29th, it's January 16th and the package finally arrived. This was not a shipping error the order wasn't fulfilled until January 15th. None of the ways to contact the business work except the FB messenger. While they did offer me a 20% coupon for my next order, I'm hesitant to try them again. The customer service was frustrating at best, going from apologizing and promising to make it right, to telling me that my order showed as delivered even though it hadn't been processed yet.