Sarah Clay
GBThey arrived fast and were exactly what… They arrived fast and were exactly what I was needing! Cheaper then if I had gone to my local vape store. Super nice having the option to just pre order
Daniel Seitz
GBDissatisfied The vapes I ordered weren't listed as out of stock. After four attempts via email with no response I was finally able to get a hold of someone and was told it was their suppliers fault as to the problem with a shortage. Not once did Lou square take or even share the blame. I did eventually get a refund but only through my persistence in the matter. Lou square definitely gave me the run around and I'm convinced that I would not have gotten a refund if I didn't push the issue. Not once did Lou square notify me that there was a problem fulfilling my order. I will never nor will I ever recommend Lou Square to anyone.
Allyson Parks
GBGreat products & service! Had a small issue, but it was resolved quickly and they provided constant communication during the whole process. They were super helpful and the vapes are a great price and I will continue to order from here from now on! Would highly recommend!!! A+++
Thomas Rouviere
FRMy order was never fulfilled My order was never fulfilled. Customer service stopped replying to my emails asking for updates after one response. The delivery website says it is waiting for the package to be “dropped off by sender”, so it is clearly an issue of LouSquare’s side. The lack of customer service has me worried that the entire website is a scam. Do not trust this site. UPDATE: despite Lou Square’s response here, I have still not heard from them in 3 weeks. After a quick google search, I discovered that they actually put their office in Brickell up for sale onJanuary 9 2024, meaning that they probably plan on taking more orders with no intention of fulfilling them. Again, do NOT use this site, it is a scam.
Tim Mcknight Jr
GBOutstanding I was only in the area for… Outstanding I was only in the area for a short stint due to my wife having to come from San Antonio TX to Crestview FL. I ordered from Lou Square since I don't drive and had 8 Vapes delivered in a Tim manner. Thx again, be blessed and when I get back to SATX then when needed I'll be ordering from ya'll again, thx again and be blessed, Tim