Sheri Stinnett
GBItem never recieved… I placed my order on the 3rd and today is the 9th. They advertise 3 to 5 day delivery.When I tracked the item it says that it has not yet been shipped and they are waiting on the package arrival before they can distribute it. Contacted customer service and they said they would check into it but still haven't heard anything. Will never buy from lou square again. Awful experience!!
Kayla McCray
GBThe website is a little wonky with… The website is a little wonky with trying to delete items from your cart it’s very hard to see your cart items bc the free gift blocks the order information
Thomas Rouviere
FRMy order was never fulfilled My order was never fulfilled. Customer service stopped replying to my emails asking for updates after one response. The delivery website says it is waiting for the package to be “dropped off by sender”, so it is clearly an issue of LouSquare’s side. The lack of customer service has me worried that the entire website is a scam. Do not trust this site. UPDATE: despite Lou Square’s response here, I have still not heard from them in 3 weeks. After a quick google search, I discovered that they actually put their office in Brickell up for sale onJanuary 9 2024, meaning that they probably plan on taking more orders with no intention of fulfilling them. Again, do NOT use this site, it is a scam.
Roland Scheepers
GBA Strong 5 STARS A Strong 5 STARS I made an online order and you were out of 1 item but send me something else from your store instead, then 1 week later send me the item that was sold out with my next order, Great Stuff keeping your customers happy.
Rebecca
GBExcellent! Thank you!!! This was the most seamless, straightforward, and professional platform. The shipping was faster than expected; the pricing was the most reasonable that I have found; and, the product received is high quality and easy to use. Each package comes with its own lanyard and charging cord. Great experience. Thank y’all!