Dissatisfied The vapes I ordered weren't listed as out of stock. After four attempts via email with no response I was finally able to get a hold of someone and was told it was their suppliers fault as to the problem with a shortage. Not once did Lou square take or even share the blame. I did eventually get a refund but only through my persistence in the matter. Lou square definitely gave me the run around and I'm convinced that I would not have gotten a refund if I didn't push the issue. Not once did Lou square notify me that there was a problem fulfilling my order. I will never nor will I ever recommend Lou Square to anyone.

I placed my order and saw that the… I placed my order and saw that the shipping address was missing lot 23. I emailed immediately and to give address correction. I emailed again the following day because I didn’t hear from them. I explained that the address was missing the lot number and it would be returned to sender. It was returned to sender and I am disappointed. I am still waiting to hear back from them. I want them to resend my order or get a refund.

The bomb diggity bomb !! I don’t care what anyone else says, Lou Square is the fuvking sh!t! I love them so dearly and ordered 3 times from there! They always deliver between 1-3 business days and it’s always in perfect packaging! They have all flavors and I love it! My package will be here sometime today and I will be ordering again very very soon!!!

My order was never fulfilled My order was never fulfilled. Customer service stopped replying to my emails asking for updates after one response. The delivery website says it is waiting for the package to be “dropped off by sender”, so it is clearly an issue of LouSquare’s side. The lack of customer service has me worried that the entire website is a scam. Do not trust this site. UPDATE: despite Lou Square’s response here, I have still not heard from them in 3 weeks. After a quick google search, I discovered that they actually put their office in Brickell up for sale onJanuary 9 2024, meaning that they probably plan on taking more orders with no intention of fulfilling them. Again, do NOT use this site, it is a scam.

They arrived fast and were exactly what… They arrived fast and were exactly what I was needing! Cheaper then if I had gone to my local vape store. Super nice having the option to just pre order