Great products & service! Had a small issue, but it was resolved quickly and they provided constant communication during the whole process. They were super helpful and the vapes are a great price and I will continue to order from here from now on! Would highly recommend!!! A+++

We ordered 3 vapes from this company &… We ordered 3 vapes from this company & they have not delivered. At first, they were communicating with me & saying we still owed money. Once I gave them the correct order information I haven't heard a word from them. DON'T ORDER ANYTHING FROM THEM!!

The website is a little wonky with… The website is a little wonky with trying to delete items from your cart it’s very hard to see your cart items bc the free gift blocks the order information

Dissatisfied The vapes I ordered weren't listed as out of stock. After four attempts via email with no response I was finally able to get a hold of someone and was told it was their suppliers fault as to the problem with a shortage. Not once did Lou square take or even share the blame. I did eventually get a refund but only through my persistence in the matter. Lou square definitely gave me the run around and I'm convinced that I would not have gotten a refund if I didn't push the issue. Not once did Lou square notify me that there was a problem fulfilling my order. I will never nor will I ever recommend Lou Square to anyone.

Two weeks before my 2nd order was processed. First order placed on 11/28/23 was perfect, no issues. However the second order I placed on December 29th, it's January 16th and the package finally arrived. This was not a shipping error the order wasn't fulfilled until January 15th. None of the ways to contact the business work except the FB messenger. While they did offer me a 20% coupon for my next order, I'm hesitant to try them again. The customer service was frustrating at best, going from apologizing and promising to make it right, to telling me that my order showed as delivered even though it hadn't been processed yet.