Matthew Chapman
GBservice is slipping 🤷‍♂️ I have been a customer with totally wicked for over 8 years and I used to be able to count on second to none customer service I no longer feel that is true I called last week and told the woman that I really needed my order ASAP she promised me she would walk it out to the warehouse to be mailed today (this kind of request is what used to set them apart) Not only did my item not ship usps priority so I got it within 2 or 3 days They sent it fed ex ground and did not even print a label until the following day and fed ex takes is the slowest shipping they use Now today the tracking does not even have a delivery estimation and it’s the 5 th day already I used to order 100% of my vape gear from them now not so much
Beverly
GBI ordered the red label liquid,american… I ordered the red label liquid,american red tobacco flavor. There should be a warning with dark liquid products. They burn up your atomizers within a day or 2. I bought 5 bottles....wasted money.
Angela D'Antonio
GBTHE BEST CUSTOMER SERVICE! Totally Wicked has some of THE BEST customer service I've ever had the joy of experiencing. I love dealing with TW and look forward to continuing to order from them in the future. Thank you!
Kevin Hanes
GBAwesome company and continue to use… Awesome company and continue to use totally wicked exclusively. Great customer service and great products. I buy all of my supplies from them. The batteries are high quality cells, the mods are robust and keep working no matter how many times I have dropped it getting out of my truck. The tanks are just as robust and sturdy. I have yet to break a tank. The coils hold up well. I usually buy one flavor of liquid and it tastes great, no matter what “brand” I purchase.
Gwen Allison
GBI have been shopping on line with…satisfied Customer I have been shopping on line with Totally Wicked for a number of years. The service is excellent. They stand behind their products and are eager to answer all of your questions. Delivery i's always handled in a timely manner. I would definitely recommend this company.