Have always helped me well above and… Have always helped me well above and beyond- I always call when I need help and always received first class service, with absolutely no up-sales strategy. The couple friends that vape love you guys as well- thank you for being a cut above the rest!

I have been shopping on line with…satisfied Customer I have been shopping on line with Totally Wicked for a number of years. The service is excellent. They stand behind their products and are eager to answer all of your questions. Delivery i's always handled in a timely manner. I would definitely recommend this company.

Miss you much Five stars?? it’s not enough for these people. I know they have closed their doors but I still wanted to comment. Outstanding high-grade quality products and unmatched customer service. On average, I placed an order here every 2 to 3 weeks for five years. Not once was there a problem with my order. Never a mistake with the wrong items sent and on the rare chance that I received a defective item, a new one was sent immediately...with an apology. No questions asked, no hassle – nothing (Element Vape...are you listening??). If you ever attempt another business venture I would be happy to support you. I miss your company very much. Thank you for all of the years of delivering quality products and dedicated service.

Hands down, THE BEST experience! Often times, it's not the product, but the people providing that product who earn our business. One person did that for me. My mod came defective. The fire button was "off". It looked like the manufacturers quality control department totally missed it. I called TWEL and (I think her name was) Tiffany, had me send some pictures to show what the issue was. She reviewed them and had another one sent out right away at no charge to me. Her pleasant tone and overall attitude toward the situation made me a full blown advocate for their business.

Wicked service (in a good way) Wicked service (in a good way)! I've been a customer since 2011 and I have never been disappointed not even once. From their fast delivery to their customer service. Way to go!