#1 Vape Store on the Web If you're like me, you shop online and sadly what we order is not what shows up on our doorstep ... 3 weeks later! Furthermore, I'm uncomfortable with transactions other than PayPal. Vapor Authority far exceeded my expectations. My order arrived within 4 days; it was well-packaged and contained exactly what I had ordered. I am so happy to have found this company!!

Best Customer Service I've Had in a Long Time I ordered four 18650 batteries for my vape. Unfortunately, one of them arrived with slight damage, so I wrote an e-mail to them at around 4:00 PM EST and included pictures of the damaged battery. I expected to hear back within a day or two. Surprisingly, customer service got back to me in *under five minutes* (!) with a pre-paid label to return the battery. As soon as I confirmed its return, a new battery was sent out to me and in my hands a couple of days later. Cameron's customer service was fast, responsive, and highly professional. I'll definitely continue to shop at Vapor Authority for my vaping needs.

Vapor Authority is your 'Go To' for all your vaping needs. Vaping requires an education; to get started, to maintain your products, to see what's new, etc. Vapor Authority has always taken the time to respond to email inquiries or phone calls to give me the best possible vaping experience for whatever options we discussed. They are the premier company for all of my vaping needs and have solved many crisis situations over the years, no matter how big or small the task. Thank You VA!

The best vape shop I been buying from Vapor Authority for over 2 years now. These guys know the meaning of customer service. I could easily buy from local vape shops near me but when it comes to price and selection they are hands down the best. Customer service is awesome if you call or email them their response is quick. There are other online vape companies but if you run into any problems good luck getting it resolved or reaching anyone. Quick response, great price, fast shipping, and excellent customer service what more can you ask for.

Look No Further... I placed an order late night, after hours, during the Memorial Day weekend sale and received my nicely packaged order 7 days later- to the east coast! I consider that excellent service. And that website! I find the website very pleasing to look through- they really have it all. I'm looking forward to placing my next order with them and wouldn't hesitate to refer anyone to this shop. Thanks again to Shawn & the good folks at Vapor Authority!