OUTSTANDING CUSTOMER SERVICE! Purchased 2 Eleaf iStick Power 2 w/GX tank kits at the end of December. After being in service for 40 days, one of the Mods fire button was intermittently sticking in the fire position! Contacted Vapor Authority via email and received reply the next day! RMA was issued, dropped return in the mail and replacement is on its way! Top notch customer service! Vapor Authority always has great prices, fast delivery and customer service that is second to none!!! Happy customer since 2016.

These guys rock! These guys rock! I had my order delivered with no issues. However, while placing the order, I had some issues because I was using my foreigner credit card and system blocked me. But that was not an issue, they helped me immediately and gifted me some liquid for this headache that was not their mistake. From now on, Vapor Authority is my only place for my vaping thing!

5 Stars isn't enough! I've purchased all sorts of vaping products from many different locations. When I say I was blown away by these folks at Vapor Authority, I absolutely mean it. I asked them a question early this morning, not only did they reply to my email in less than 3 hours, but they actually answered my questions! They have a huge selection of good quality products, no marked up cheap knockoffs, no questionable liquid, and every coil or pod you could ever need. For anyone reading this, I highly suggest you give these folks your business.

I truly love going through this store… I truly love going through this store and getting my vape supplies from here. When I order they always come early then with the delivery days supposed to also if you ever need help they're always there for you email them or go on their chat they always answer you back and help you work through your problems that you're either having with ordering shipping or item you bought that has the warranty on it. Thanks paper authority for being here for me.

Best Customer Service I've Had in a Long Time I ordered four 18650 batteries for my vape. Unfortunately, one of them arrived with slight damage, so I wrote an e-mail to them at around 4:00 PM EST and included pictures of the damaged battery. I expected to hear back within a day or two. Surprisingly, customer service got back to me in *under five minutes* (!) with a pre-paid label to return the battery. As soon as I confirmed its return, a new battery was sent out to me and in my hands a couple of days later. Cameron's customer service was fast, responsive, and highly professional. I'll definitely continue to shop at Vapor Authority for my vaping needs.