Best Customer Service I've Had in a Long Time I ordered four 18650 batteries for my vape. Unfortunately, one of them arrived with slight damage, so I wrote an e-mail to them at around 4:00 PM EST and included pictures of the damaged battery. I expected to hear back within a day or two. Surprisingly, customer service got back to me in *under five minutes* (!) with a pre-paid label to return the battery. As soon as I confirmed its return, a new battery was sent out to me and in my hands a couple of days later. Cameron's customer service was fast, responsive, and highly professional. I'll definitely continue to shop at Vapor Authority for my vaping needs.

A WELCOMED SURPRISE Vape Authority was a pleasure to do business with. I called another company I found first who said they would call me back but never did.( located in Florida).But Vape Authority was very professional and polite and filled and shipped my order within 24 hours.They also sent me an email with a tracking # to monitor my package. However I received my juice in 3 days WOW and that coming from California going to Virginia. You have a customer for life

I've order from vaporthority.com twice… I've order from vaporthority.com twice already. And I have not yet to be let down. Their prices are very affordable. So far they've seen to have the best prices when you try to compare their price to somewhere else and sometimes they still have or carry products that other websites don't because of it being either discontinued or they just don't sell it for whatever reason. But they're always having good sales and good prices on their products and I will continue to be shopping at vaporthority.com and they always include a thank you card with receipt and a little black envelope which is I think is very cool, most companies don't even say thank you inside the box they just hand you your product but they really do go above and beyond and I've am thrilled and will continue to keep buying from them.

Super friendly and fast shipping! Bought an extra vape pod kit in case something happens to the only one I’ve got. Also, I ordered another pod juice with it since I’m running out. They gave me an extra pod juice I didn’t order as a gift, so I really appreciate that! Thanks so much! Would buy from again

Look No Further... I placed an order late night, after hours, during the Memorial Day weekend sale and received my nicely packaged order 7 days later- to the east coast! I consider that excellent service. And that website! I find the website very pleasing to look through- they really have it all. I'm looking forward to placing my next order with them and wouldn't hesitate to refer anyone to this shop. Thanks again to Shawn & the good folks at Vapor Authority!