Very fast response for a warranty claim! Very fast response for a warranty claim!

Cass was AMAZING!! Cass was AMAZING!!! So helpful and very kind 🤗🍃🍃🍃

The support staff is amazing The support staff is amazing. I broke my puffco on accident and rest assured, a staff member was able to offer me a one-time courtesy replacement puffco! Off the walls legendary! Best company and for sure the future of yabbing right here! 10/10

Puffco Rules/Rips Concentrates Long, long, long time fan. My most recent purchase was the flourish, wizard glass, and the flourish, hot knife very happy with the purchase, the hot knife is essential to using dabs in any form and the wizard glass is an amazing piece of art that lives a little more distance so the vape cools off, giving you the ability to take Richard deeper heads and the flavor is much more pronounced with the cooler vape with a little extra space.

Worst customer service! Worst customer service! I ordered over $400 of product and missed the first delivery attempt (6 hours earlier than estimated arrival time so I was at work). Customer service doesn’t care and it’s been over a week w/ little to no response. I still haven’t received my order and haven’t been updated by Puffco… even though I’ve reached out 4 times. VERY DISAPPOINTED. RECONSIDERING BUYING FROM THEM!!