Shout out Sydnee Sydnee was very straightforward and clear with the instructions once we got in contact. All was resolved and explained in the span of 3 emails making it super easy and stress-free

The support staff is amazing The support staff is amazing. I broke my puffco on accident and rest assured, a staff member was able to offer me a one-time courtesy replacement puffco! Off the walls legendary! Best company and for sure the future of yabbing right here! 10/10

Very fast response for a warranty claim! Very fast response for a warranty claim!

Jarrod or Semi(discord name) was one of… Jarrod or Semi(discord name) was one of the best helpers ive had with customer support in a long time. Saw me looking for help, approached me kindly and step by step solved my issue, borderline instantaneously. I dont normally leave reviews, but sometimes good people deserve recognition. reward that man!

Great experience with the Puffco Great experience with the Puffco costumer service. My battery got damaged and I sent it back to Puffco, after a week, Puffco costumer service sent me a new base. Puffco is a great product and their customer service works great! I highly recommend this product!