Cass was AMAZING!! Cass was AMAZING!!! So helpful and very kind 🤗🍃🍃🍃

Excellent customer support We purchased our Peak 2 months ago, and 100% due to user error we broke the atomizer. Puffco support was super fast and helpful, and were able to assist me in ordering a new part in a very speedy manor. Extremely friendly and helpful, would recommend their products to anyone!

Puffco is amazing and Cass was great support! Cass was great support! I have been putting off dealing with my hot knife warranty claim and she made the process so smooth and easy! Quick with answers and a solution. I’ve only had to utilize the warranties 2 times in probably 7 years so I’m already a huge fan, but their customer service is always exceptional.

Shout out Sydnee Sydnee was very straightforward and clear with the instructions once we got in contact. All was resolved and explained in the span of 3 emails making it super easy and stress-free

Sydnee u a G I truly appreciate the first time experience I had with puffco’s warranty process. I had a reliable, exceptional support agent named Sydnee who was in commutation with me. Not only was Sydnee kind and assisted me along the way with trouble shooting, her professionalism and patience along the process goes unnoticed. I have many products and accessories of puffco, and i have never been confident enough to reach out for assistance online; i can personally say this first time experience was above and beyond any experience I’ve had and went above my standards! Thank you again puffco! Peace and love.