Cass was AMAZING!! Cass was AMAZING!!! So helpful and very kind 🤗🍃🍃🍃

Shout out Sydnee Sydnee was very straightforward and clear with the instructions once we got in contact. All was resolved and explained in the span of 3 emails making it super easy and stress-free

Excellent customer support We purchased our Peak 2 months ago, and 100% due to user error we broke the atomizer. Puffco support was super fast and helpful, and were able to assist me in ordering a new part in a very speedy manor. Extremely friendly and helpful, would recommend their products to anyone!

10/10 thanks to the Puffco team and… 10/10 thanks to the Puffco team and Miranda from Puffco support to be able get me my new atomizer . Simply put this brand has a great product and even better team behind them . Lucky to have this sorted out and at a very convenient pace . Excited to get back to my peak .

Miranda was GREAT Miranda was GREAT! Super helpful and was able to get me warranty coverage a few weeks after the 1-year had expired. I had intermittent issues with the device and was in contact with the customer service teams a few times. Each time everyone was helpful and responsive. I ended up getting the entire base replaced at no cost and thus far, it works like a charm. Thanks again, Miranda.