I was having issues with my Puffco… I was having issues with my Puffco after an interruption during the updating process. Ron sent a troubleshooting guide, and my dear Tocahontas is back up and running with the colors of the dabs!

Peak Pro So worth it! Cass from puffco customer service exceeded my expectations with her assistance. She was super helpful and made the process easy when I needed a replacement. After getting my replacement chamber I’ve been super happy & stoned with my peak pro ✌🏼

Great experience with the Puffco Great experience with the Puffco costumer service. My battery got damaged and I sent it back to Puffco, after a week, Puffco costumer service sent me a new base. Puffco is a great product and their customer service works great! I highly recommend this product!

Sydnee was very helpful in assisting… Sydnee was very helpful in assisting with trouble shooting what was wrong with my peak, once discovered it was defective, they were able to get a replacement sent my way! Sydnee was also helpful in letting me know steps to take for the issue not to happen again!

Caity was awesome and friendly! Caity was awesome and friendly! Ultimately, I reached out to support to share my experience with bricking and then fixing my bricked Peak Pro v2. (Essentially just need to terminate the app, restart phone, 20sec hold on peak power button, restart app and finish the update..voila) Love the company and glad they would warranty it if it didn't work out. Hope this helps someone!